Highly motivated college freshman at IU Kelley, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Trained to work effectively unsupervised and quickly master new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Trainer
Ashby Ponds Senior Living Center
Ashburn, Virginia
05.2023 - 06.2025
Delivered exceptional dining service to senior residents in a fast-paced restaurant environment, ensuring a welcoming and efficient experience.
Identified the needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Tutor/Trainer
Kumon Learning Center
Lansdowne Town Center, Virginia
12.2020 - 01.2025
Developed personalized lesson plans to enhance student understanding and engagement.
Conducted one-on-one tutoring sessions in various subjects to support academic success.
Mentored new staff members to enhance their skills and knowledge.
Business Development Intern (Remote)
building-U
04.2024 - 07.2024
Conducted research and supported outreach initiatives to enhance client engagement for the Business Development team.
Cashier/Team Member
Auntie Anne's Pretzels/Planet Smoothie
Leesburg, Virginia
05.2021 - 01.2022
Processed customer transactions efficiently while ensuring accuracy and maintaining a high level of service.
Prepared customer orders with attention to detail, adhering to company standards and ensuring satisfaction.
Education
High School Diploma -
Heritage High School
Leesburg, VA
06-2025
Skills
Customer service excellence
Project management
Training and development
Time management
Team collaboration
Content Creation
Coaching and mentoring
Quality control
Affiliations
Member of National Honor Society (2024-2025)
Member of Science National Honor Society (2023-2025)
Member of National Quill and Scroll Honor Society (2025)
Treasurer of Interact Club-Rotary Club (2021-2025)
Managing Editor of Yearbook (2023-2025)
Officer of Future Business Leaders of America (2023-2025)
Member/Competitor of DECA (2023-2025)
Accomplishments
Ashby Ponds Student Scholarship Recipient
Ashby Ponds Laura Michak Student Scholarship Recipient
Indiana University Dean's Scholarship
Completed the Empowering Women in Business Summer Program at Purdue University. (Jul. 2024)
Certification
Workplace Readiness Exam 02/08/2022
First Aid CPR AED Training Met 06/14/2022
Virtual Course Req Achieved 12/01/2022
NOCTI Recreation and Attractions Assessment 04/20/2023
W!SE Financial Literacy Cert 04/25/2023
Work-Based Learning Experience 06/01/2023
NRF National Prof. Cert. in Cust. Serv. 06/13/2024