Lou Lou Gilstrap
Greenwood,SC
Summary
Lou Lou Gilstrap is a dedicated and experienced leader who thrives in fast-paced environments. She has a strong track record of creating engaging, safe, and supportive environments for youth. She excels in team collaboration, staff communication, and fostering student growth, and is recognized for her ability to perform under pressure and provide effective mentorship.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Accend Group
Greenwood, SC
07.2025 - Current
- Managed check-in and check-out processes using management software efficiently.
- Resolved complaints by implementing creative solutions that enhanced overall experience.
- Maintained accurate and organized records of guest information, payments, and reservations using management software systems.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding service experiences.
- Facilitated smooth experiences by coordinating with multiple departments across the property.
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
- Handled emergency situations with calmness and efficiency, ensuring guest safety.
Peer Leader
Lander Univeristy
Greenwood, SC
08.2024 - 12.2025
- Facilitated peer mentoring sessions to enhance student engagement and academic success.
- Coordinated workshops focused on leadership development and interpersonal skills.
- Developed and implemented strategies to promote inclusivity within student organizations.
- Supported faculty in organizing events that foster community involvement among students.
- Analyzed feedback from participants to improve program effectiveness and participant satisfaction.
- Collaborated with campus resources to address student needs and enhance support services.
- Served as a mentor for incoming students, offering personal insights and experiences to help them navigate college life successfully.
Administrative Assistant Intern
Lander University
Upstate South Carolina
08.2024 - 06.2025
- Organized and maintained office files, ensuring efficient document retrieval and management.
- Assisted in scheduling appointments and meetings for faculty and staff, improving calendar coordination.
- Supported event planning by coordinating logistics and materials for university functions.
- Maintained confidentiality and following FERPA and HIPAA guidelines
- Managed incoming communications, directing inquiries to appropriate departments for timely responses.
Assistant Teacher
Dance Collaborative
Greenville, SC
08.2018 - 05.2025
- Facilitated engaging lesson plans to enhance student learning and participation.
- Collaborated with lead teachers to develop curriculum tailored to diverse learning styles.
- Assisted in maintaining classroom environments that promote creativity and discipline.
- Supported students in developing technical dance skills through personalized feedback.
- Coordinated events and performances, ensuring smooth operations and audience engagement.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Peer Mentor Team Lead
Lander University
Greenwood, SC
08.2024 - 12.2024
- Led training sessions for new peer mentors, enhancing their skills and effectiveness in support roles.
- Facilitated candidate interviews to assess qualifications and cultural fit.
- Managed staffing schedules and organized comprehensive records to enhance team efficiency.
- Mentored junior staff, fostering professional development and knowledge sharing.
- Collaborated with Head of First Year Experience Program to address student concerns and improve overall program delivery.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established priorities and drove accountability for assigned initiatives, providing leadership.
Summer Camp Counselor
Christ Church Episcopal School
Greenville, SC
05.2020 - 08.2023
- Supervised daily activities and ensured safety protocols for campers.
- Developed engaging lesson plans to enhance camper participation and enjoyment.
- Facilitated team-building exercises to promote collaboration among campers.
- Trained and mentored junior counselors in effective childcare techniques.
- Mediated conflicts among campers, fostering a positive community environment.
- Collaborated with parents and staff to address individual camper needs and concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Adaptive Dance Instructor
Dance Collaborative
Greenville, SC
08.2022 - 06.2023
- Designed inclusive classroom activities that promoted social skills and peer interactions.
- Mentored new teachers in effective classroom management techniques for special needs students.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed and implemented individualized education plans tailored to meet diverse student needs.
- Collaborated with parents, therapists, and educators to create supportive learning environments.
- Utilized adaptive technologies to enhance student engagement and learning outcomes.
- Conducted assessments to monitor student progress and adjust instructional strategies accordingly.
- Taught students with intellectual or emotional disabilities.
Lead Teacher
Dance Collaborative
Greenville, SC
08.2021 - 05.2023
- Developed and implemented engaging dance curricula for diverse age groups.
- Mentored junior instructors, fostering professional growth and teaching effectiveness.
- Coordinated class schedules to optimize resource allocation and student participation.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Organized community outreach events to enhance program visibility and enrollment.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Facilitated learning experiences tailored to accommodate diverse learner needs.
Education
Early Childhood Education
Lander University
Greenwood, SC05-2027
High School Diploma -
Wren High School
Piedmont, SC05-2023
Skills
- Microsoft Suites
- Leadership Experience
- Problem-solving
- Attention to detail
- Compassionate and effective communication
- Child development Understanding
- Safety guidelines
- Team building expertise
- Staff management
- Conflict resolution
- Inclusion strategies
- Understanding of FERPA and HIPPA compliance
Timeline
Front Desk Agent
Accend Group
07.2025 - Current
Peer Leader
Lander Univeristy
08.2024 - 12.2025
Administrative Assistant Intern
Lander University
08.2024 - 06.2025
Peer Mentor Team Lead
Lander University
08.2024 - 12.2024
Adaptive Dance Instructor
Dance Collaborative
08.2022 - 06.2023
Lead Teacher
Dance Collaborative
08.2021 - 05.2023
Summer Camp Counselor
Christ Church Episcopal School
05.2020 - 08.2023
Assistant Teacher
Dance Collaborative
08.2018 - 05.2025
Early Childhood Education
Lander University
High School Diploma -
Wren High School