Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Austin-Pottinger

Teaneck,NJ

Summary

Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk/ Unblinded Coordinator

Cognitive and Research Center of New Jersey
Ridgewood, NJ
10.2024 - 05.2025
  • Interim Coordinated is doing pre-screening for the Metabolic Dysfunction-Associated Steatohepatitis (MASH) study at the clinic, doctor's office, and community events, looking for eligible candidates for the study. study.
  • Served as an unblinded coordinator for a study called Alzheimer study, would help the patient get setup with there device initially and be the middle man between the patient and technician if there was an issues outside of the office
  • Served as front desk personnel, answering the phone, taking patient information, and screening patients for eligibility for a potential study.
  • Scheduled patients and confirmed appointments, and followed up with patients who were interested from community outreach screening or supplying them with resources.

Rehabilitation Aide and Office Administrator

Englewood Hospital and Medical Center
Englewood, NJ
07.2017 - 10.2024
  • Delivered direct patient care under therapist supervision.
  • Facilitated communication between doctors and nurses regarding patient treatment plans.
  • Streamlined outpatient processes, improving patient check-in and scheduling.
  • Verified insurance for new patients commencing outpatient care.
  • Maintained accurate work schedules for outpatient staff utilizing Epic EHR system.

Office Administrative Assistant

Deminger Inc
01.2016 - 01.2023
  • Interface with regulatory agencies communicate with regulatory bodies to address compliance and reporting issues
  • Help maintain and prepare required reports for regulatory agencies
  • Notify and prepare agreements for vendors and assist in contract renewals
  • Manage financial transactions, including invoicing and payments, and maintain records in financial software
  • Sort and redirect communications received from regulatory agencies, vendors, and stakeholders.

Rehabilitation Aide

Children Specialized Hospital
Union, NJ
10.2021 - 04.2022
  • Supported therapists by assisting with children in the outpatient facility
  • Monitored, and as necessary, ordered supplies utilized by therapists and physicians to ensure adequate amounts were on hand for performance of theirs tasks
  • Assisted patients during ambulation to prevent injuries to both the patient and therapists.

Education

Bachelor's Degree - Nutrition and Science

Montclair State University
Montclair, NJ
05-2020

Associate in Science -

Bergen Community College
Paramus, NJ
05-2016

Skills

  • CRIO Clinical Research Database
  • Patient scheduling
  • Data management
  • Team collaboration
  • Project assistance
  • Analysis and optimization
  • Microsoft Suites
  • Epic EMR system
  • Glace EMR
  • scheduling and calendar management

Certification

  • Clinical Research Associate and Clinical Research Coordinator - Barnett International
  • Echosense Fibroscan Liver Scan
  • Basic Life Support

Timeline

Front Desk/ Unblinded Coordinator

Cognitive and Research Center of New Jersey
10.2024 - 05.2025

Rehabilitation Aide

Children Specialized Hospital
10.2021 - 04.2022

Rehabilitation Aide and Office Administrator

Englewood Hospital and Medical Center
07.2017 - 10.2024

Office Administrative Assistant

Deminger Inc
01.2016 - 01.2023

Bachelor's Degree - Nutrition and Science

Montclair State University

Associate in Science -

Bergen Community College

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