Louranza Caldwell
Dallas
Summary
Dedicated Paratransit Driver with expertise in passenger assistance and safety compliance. Proven track record in implementing route optimization strategies that enhance service efficiency.
Overview
11
11
years of professional experience
Work History
Paratransit Driver
The Prston of Park Cities
02.2024 - 05.2026
- Implemented route optimization strategies to improve efficiency of service.
- Managed scheduling and communication with staff to coordinate transportation needs effectively.
- Monitored passenger safety during transit, adhering to all regulatory guidelines.
- Collaborated with management to address resident feedback, improving service quality continuously.
Paratransit Driver
Traditional Assistant Living
05.2022 - 02.2024
- Ensured timely and safe transportation for residents to appointments and activities.
- Conducted vehicle inspections and maintenance checks to ensure operational safety.
- Developed strong rapport with residents, enhancing their comfort during transit.
- Trained new drivers on protocols and safety measures, fostering team cohesion.
Delivery Driver
Kroger Distrubution
11.2020 - 05.2022
- Delivered products efficiently to designated locations, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology, optimizing delivery times and reducing fuel costs.
- Conducted thorough vehicle inspections to maintain safety standards and ensure compliance with regulations.
- Assisted in training new drivers on operational procedures and best practices for effective delivery.
Transit Bus Operator
Dart Transit
07.2015 - 11.2020
- Operated transit bus efficiently, ensuring timely route completion and passenger satisfaction.
- Monitored traffic patterns and adjusted routes to enhance service reliability and minimize delays.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with boarding, providing exceptional customer service and support during travel.
Education
Associate of Science - Social Work
Eastfield College
Mesquite, TX05-2026
Skills
- Passenger assistance
- Defensive driving
- Guest relations
- Excellent communication
- Critical thinking
Timeline
Paratransit Driver
The Prston of Park Cities
02.2024 - 05.2026
Paratransit Driver
Traditional Assistant Living
05.2022 - 02.2024
Delivery Driver
Kroger Distrubution
11.2020 - 05.2022
Transit Bus Operator
Dart Transit
07.2015 - 11.2020
Associate of Science - Social Work
Eastfield College