LOURDES BRU
Downey,CA
Summary
Bilingual Phlebotomist with fluency in English and Spanish. Driven to provide empathetic patient-focused care. Trustworthy caregiver experienced in fast-paced environments. Looking for a position in a top-notch facility with a commitment to innovative processes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phlebotomist/ COVID -19 Tester
Biological Laboratory, INC
10.2024 - Current
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
- Documented and verified patient information using laboratory information system.
Mobile Phlebotomist/COVID-19 Tester
PMH Laboratory
03.2020 - 03.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Phlebotomist Extern
White Memorial Outpatient Laboratory Externship
07.2019 - 01.2020
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Enhanced patient comfort by utilizing proper venipuncture techniques and maintaining a calm demeanor during blood draws.
Corporate Receptionist & Switchboard Operator
Lotus Packaging
10.2016 - 07.2019
- Improved office efficiency by maintaining an organized database of contacts, files, and documents.
- Managed front desk operations during high-traffic periods while maintaining a calm demeanor under pressure.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
Corporate Receptionist
Gibson, Dunn & Crutcher LLP
01.2001 - 10.2016
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
Education
Graduate Certificate -
Multi-skilled Medical Certification Institute
09.2019
Phlebotomy Technician I - Phlebotomy
Allied Professional Institute
Long Beach, CA07-2019
High School Diploma -
Parkridge Private School
Long Beach, CASkills
- Venipuncture
- Finger stick method
- Specimen Handling
- Patient Communication
- Compassion and Empathy
- Attention to Detail
- Adaptability
Certification
- Certified in BLS (CPR and AED)
American Heart Association 8/2026
- Certified Phlebotomy Technician I
California Department of Public Health 8/2026
Timeline
Phlebotomist/ COVID -19 Tester
Biological Laboratory, INC
10.2024 - Current
Mobile Phlebotomist/COVID-19 Tester
PMH Laboratory
03.2020 - 03.2022
Phlebotomist Extern
White Memorial Outpatient Laboratory Externship
07.2019 - 01.2020
Corporate Receptionist & Switchboard Operator
Lotus Packaging
10.2016 - 07.2019
Corporate Receptionist
Gibson, Dunn & Crutcher LLP
01.2001 - 10.2016
Graduate Certificate -
Multi-skilled Medical Certification Institute
Phlebotomy Technician I - Phlebotomy
Allied Professional Institute
High School Diploma -
Parkridge Private School
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