Lourdes Deras
Fresno,United States
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Storeroom Attendant 2
E&J Gallo Winery
Fresno
07.2019 - Current
- Developed strong relationships with internal customers by providing personalized assistance with materials.
- Used SAP to set up effective management systems for operating.
- Maintained accurate records of all storeroom items and inventory levels including restocking.
- Monitored inventory levels of spare parts and materials, ensuring adequate stock for emergency repairs.
- Kept records of parts and equipment used in projects to update inventory.
- Managed timelines for completion of tasks assigned by upper management.
- Maintained schedule of workorder assignments to meet deadlines.
- Planned and completed projects deadlines.
- Created purchase orders for suppliers based on customer requirements.
- Performed physical inventory counts to ensure accuracy of inventory records.
- Investigated discrepancies between physical inventory and system records, and reported findings to management team.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Created training materials and provided on-the-job training to new team members.
- Prioritized and organized tasks to efficiently accomplish service goals.
Team Lead
AmeriPride
Fresno, California
08.2014 - 02.2018
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Operated equipment with strong focus on safety and ground communication.
- Monitored inventory levels, placing replenishment orders when necessary to maintain stock levels.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Fermenter Worker 3 Harvest
E&J Gallo Winery-Louis M. Martini Winery
Fresno, CA
- Set up and operated production machinery according to company's specific standards and protocols.
- Planned and completed work assignment, working smoothly with others.
- Monitored fermentation processes to ensure proper development of white and red wines.
- Recorded data from grape into harvest log sheets.
- Operated mechanical harvesting equipment.
- Sanitized and maintained fermenters, presses and other winemaking equipment.
- Kept detailed records regarding processing times, temperatures, press loads. throughout entire harvest period.
- Maintained cleanliness of all equipment used throughout the harvest season.
Education
Some College (No Degree) - Business and Technology
Fresno City College
Fresno, CAHigh Diploma
Skills
- People management
- Project management
- Time management
- Risk management
- Logistics
- Action planning
- Conflict Resolution
- Physical organization
- Planning
- Scheduling
- Prioritization
- Goal setting
- Research skills
- Analytical skills
- Critical thinking
- Decision-making skills
- Attention to detail
- Coaching and Mentoring
- SAP Systems
Certification
Certificate Career & Technical Center Supply Chain Logistics.
Warehouse & Distribution Technician Career (ITCTC-371 & ITCTC-372).
Technical Computer Applications (AT-10) Human Relations.
Customer Service and Training Industrial Automation Lean Principles.
Occupational Safety & Health/ OSHA 10 Certification Technical.
Forklift Certification.
Timeline
Storeroom Attendant 2
E&J Gallo Winery
07.2019 - Current
Team Lead
AmeriPride
08.2014 - 02.2018
Fermenter Worker 3 Harvest
E&J Gallo Winery-Louis M. Martini Winery
Some College (No Degree) - Business and Technology
Fresno City College
High Diploma
Certificate Career & Technical Center Supply Chain Logistics.
Warehouse & Distribution Technician Career (ITCTC-371 & ITCTC-372).
Technical Computer Applications (AT-10) Human Relations.
Customer Service and Training Industrial Automation Lean Principles.
Occupational Safety & Health/ OSHA 10 Certification Technical.
Forklift Certification.
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