Lourdes Pacheco Venegas
Beaverton,OR
Summary
Detail-oriented Warehouse Associate experienced in inventory management and safety compliance. Enhanced workplace productivity through commitment to cleanliness and operational efficiency. Motivated to embrace new challenges while delivering exceptional customer service and maintaining strong time management and organizational skills.
Overview
1
1
Language
20
20
years of professional experience
Work History
Inbound
Target
Beaverton, Oregon
01.2023 - 07.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Supported customers by addressing requests and providing information to enhance their experience.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Department Manager
Mc Donald’s
Beaverton, OR
10.2006 - 10.2022
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Managed daily McDonald's restaurant operations and team coordination
- Supervised crew members across kitchen, counter, and drive-thru service
- Trained crew on customer service, speed, and quality procedures
- Handled cash control, drawer balancing, and register accuracy
- Reviewed inventory levels and ordered restaurant supplies
- Monitored food safety, cleanliness, and sanitation standards
- Resolved customer concerns and supported guest satisfaction
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Performed opening and closing duties as part of management team and handled cash management.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Ensured compliance with all safety regulations in the workplace.
Education
Some College (No Degree) - Dental Hygiene
Poynter Middle School
Beaverton, ORSkills
Detail-oriented Warehouse Associate experienced in inventory management and safety compliance Enhanced workplace productivity through commitment to cleanliness and operational efficiency Motivated to embrace new challenges while delivering exceptional customer service and maintaining strong time management and organizational skills
Detail-oriented Warehouse Associate experienced in inventory management and safety compliance Enhanced workplace productivity through commitment to cleanliness and operational efficiency Motivated to embrace new challenges while delivering exceptional customer service and maintaining strong time management and organizational skills
Languages
Spanish
Professional
Timeline
Inbound
Target
01.2023 - 07.2026
Department Manager
Mc Donald’s
10.2006 - 10.2022
Some College (No Degree) - Dental Hygiene
Poynter Middle School