Lourdes Portillo
Austin,TX
Summary
Resourceful nonprofit professional with over 14 years of experience in fundraising, grants management, and project coordination. Proven ability to oversee complex workflows, maintain data integrity, and foster donor relationships to drive mission-critical initiatives. Dedicated to advancing racial, gender, and economic justice through impactful development strategies.
Overview
10
10
years of professional experience
Work History
Volunteer - Donor Relations and Data Specialist
Impact Now Dove Springs Food Pantry
Austin, TX
12.2014 - Current
- Developed tracking systems to document donor activity, service frequency, and demographic trends, enabling data-driven resource development strategies.
- Managed donor relationships by writing personalized thank-you letters, ensuring continued engagement and fostering trust.
- Advised the CEO on donor relations and oversaw accurate documentation of contributions, improving overall fundraising efforts.
Systems Navigator
Texas Fair Defense Project
Austin, TX
05.2022 - 06.2024
- Delivered individualized case management services, likened to account management, to help vulnerable individuals address systemic legal barriers.
- Created and maintained detailed records and coordinated follow-ups, ensuring high-quality service delivery and measurable outcomes.
- Partnered with multidisciplinary teams to track and report client success metrics, ensuring compliance with funder requirements.
Foster Youth Specialist
Texas Rio Grande Legal Aid
Austin, TX
11.2016 - 05.2022
- Supported grant-funded initiatives by maintaining compliance documentation and producing regular funder reports.
- Updated and published the Aging Out of Foster Care in Texas guide, coordinating team reviews, sourcing vendors, and overseeing production.
Bilingual Survivor Advocate
The SAFE Alliance
Austin, TX
09.2015 - 10.2016
- Provided direct services to survivors of gender-based violence, helping clients achieve stability through resource navigation and service referrals.
- Produced accurate records and reports that contributed to grant compliance and supported resource development efforts.
Education
Some College (No Degree) - Psychology
St. Edward's University
Austin, TexasCore Competencies and Technical Skills
- Donor Management: Donor engagement strategies, stewardship, and event coordination.
- Fundraising and Development: Campaign planning, sponsorship management, and report preparation.
- Data Management: CRM systems (Bloomerang, Clio Grow, Apricot Solutions), reporting, and data analysis.
- Project Coordination: Process improvement, stakeholder collaboration, and goal tracking.
- Technical Proficiency: Google Workspace, Microsoft Office Suite and Slack.
References
References available upon request.
Timeline
Systems Navigator
Texas Fair Defense Project
05.2022 - 06.2024
Foster Youth Specialist
Texas Rio Grande Legal Aid
11.2016 - 05.2022
Bilingual Survivor Advocate
The SAFE Alliance
09.2015 - 10.2016
Volunteer - Donor Relations and Data Specialist
Impact Now Dove Springs Food Pantry
12.2014 - Current
Some College (No Degree) - Psychology
St. Edward's University
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