LOURDES URIBE
Berwyn,IL
Summary
Bilingual communications and administrative professional with experience in program coordination, customer service, data tracking, reporting, and daily operations. Detail-oriented and organized, with a strong ability to communicate effectively with diverse populations, maintain accurate information, and coordinate multiple responsibilities. Fluent in English and Spanish with a Bachelor of Arts in Mass Communication and experience supporting students, families, customers, and community members.
Overview
17
17
years of professional experience
Work History
PROFESSIONAL CAREGIVER
Healthcare Plus
Berwyn, IL
01.2023 - Current
- Delivered compassionate care and support that enhanced patient well-being daily.
- Facilitated clients' daily activities, promoting independence and preserving dignity.
- Actively listened to client concerns and communicated them to supervisor and healthcare staff.
ASSISTANT DIRECTOR OF DUAL LANGUAGE PROGRAM
Berwyn District 100
Berwyn, IL
11.2020 - 06.2022
- Oversaw student progress and compiled data for program evaluation.
- Created and presented reports tracking dual language program improvements.
- Facilitated meetings to ensure seamless communication among parents and staff.
ASSISTANT MANAGER/SUPERVISOR
Standard Parking Plus
Chicago, IL
11.2009 - 08.2015
- Supervised daily operations to meet performance and service standards.
- Monitored cash intake and deposits, improving accuracy and reducing errors.
- Created and reviewed daily financial reports to support management decisions.
Education
Bachelor of Arts - MASS COMMUNICATION
Central University of Ecuador
Quito, EcuadorAssociate of Arts - COMMUNICATIONS
Loyola University of Chicago
Chicago, IL, USASkills
- Customer Service
- Bilingual English & Spanish
- Written & Verbal Communication
- Report Preparation
- Data Entry & Record Keeping
- Team Collaboration
LANGUAGES
English, Spanish
Timeline
PROFESSIONAL CAREGIVER
Healthcare Plus
01.2023 - Current
ASSISTANT DIRECTOR OF DUAL LANGUAGE PROGRAM
Berwyn District 100
11.2020 - 06.2022
ASSISTANT MANAGER/SUPERVISOR
Standard Parking Plus
11.2009 - 08.2015
Bachelor of Arts - MASS COMMUNICATION
Central University of Ecuador
Associate of Arts - COMMUNICATIONS
Loyola University of Chicago