Lourdes Villaceballos Ponce
Las Vegas,NV
Summary
Accomplished Payroll Specialist with expertise in payroll processing and exceptional Microsoft Excel skills. At Desert Plastering, developed standard operating procedures, enhancing payroll accuracy and compliance. Strong interpersonal communication and employee training abilities, ensuring efficient resolution of payroll discrepancies. Proven track record in improving operational consistency and reliability. Experience in sales industry.
Overview
3
3
years of professional experience
Work History
Payroll Specialist
Desert Plastering
Las Vegas, NV
09.2024 - Current
- Assisted in preparing reports for management, summarizing payroll activities and processing summaries.
- Processed payroll for hourly and salaried employees, ensuring accuracy and compliance with regulations.
- Maintained detailed records of employee hours, deductions, and benefits to streamline payroll operations.
- HR experience to resolve payroll discrepancies and address employee inquiries promptly.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Processed payroll for over 200 employees, ensuring accuracy and compliance with regulations.
Sales Manager
Almighty Originals
Las Vegas, NV
11.2023 - 09.2024
- Trained and mentored sales staff to enhance performance and achieve targets.
- Monitored sales metrics, providing reports to senior management for strategic planning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Associate
Evo Gadgets
Las Vegas, NV
12.2023 - 08.2024
- Assisted customers in product selection and provided detailed information on features and benefits.
- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Conducted inventory checks to ensure stock availability and timely replenishment of products.
- Trained new associates on company policies, procedures, and customer service standards.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products effectively.
Lifeguard
Luxor Las Vegas
Las Vegas, NV
04.2023 - 11.2023
- Monitored pool areas to ensure guest safety and compliance with facility rules.
- Responded promptly to emergencies, performing first aid and CPR as required.
- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Communicated effectively with guests regarding pool policies and safety guidelines.
- Collaborated with team members to streamline rescue operations during high-traffic periods.
Education
High School Diploma - Business Management
Bonanza High School
Las Vegas, NV05.2024
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Spreadsheet creation
- Interpersonal and written communication
- Employee file maintenance
- Exceptional Microsoft Excel skills
- Office systems management
- Telephone and email etiquette
- Excellent writing skills
- Report preparation
- Multi-state payroll
- Timecard management
- Employee training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Payroll Specialist
Desert Plastering
09.2024 - Current
Sales Associate
Evo Gadgets
12.2023 - 08.2024
Sales Manager
Almighty Originals
11.2023 - 09.2024
Lifeguard
Luxor Las Vegas
04.2023 - 11.2023
High School Diploma - Business Management
Bonanza High School