Lourdes Weaver
Polk City,Florida
Summary
Accomplished Senior Claims Examiner at GEICO, adept in claims analysis and critical thinking, significantly reduced claim resolution times through comprehensive investigations and strategic decision-making. Excelled in high-profile case management, ensuring confidentiality and fiscal prudence, while fostering client trust and compliance with regulatory standards. Skilled in team collaboration and litigation strategy, demonstrating exceptional verbal communication and policy interpretation abilities.
Overview
18
18
years of professional experience
Work History
Senior Claims Examiner
GEICO
11.2006 - Current
- Reduced claim resolution time by conducting thorough investigations and timely decision making.
- Handled high-profile cases professionally, maintaining confidentiality while achieving satisfactory resolutions.
- Negotiated settlements with claimants, balancing fairness with fiscal responsibility to the company.
- Established trust among clients by consistently delivering fair assessments of their insurance claims.
- Evaluated, communicated and defended litigation against Company; worked closely with Company counsel to determine litigation strategies.
- Collaborated with legal counsel on complex claims, ensuring compliance with regulatory guidelines.
Education
Associate of Arts -
Valencia College
Orlando, FLSkills
- Claims analysis
- Coverage Evaluation
- Investigation techniques
- Policy Interpretation
- Verbal Communication
- Critical Thinking
- Team Collaboration
- Decision-Making
- Insurance policy coverage knowledge
- Claims Evaluation
Timeline
Senior Claims Examiner
GEICO
11.2006 - Current
Associate of Arts -
Valencia College
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