Love Bustamonte
Denver,CO
Summary
Empathetic and outgoing individual with a talent for delivering excellent customer service. Enjoys engaging with new individuals and expanding knowledge through interactions. Experienced in customer service for over three years and retail industry for two years, honing skills in providing exceptional support and fostering positive customer relationships. Work gap filled as caregiver for father, developing patience, adaptability, and strong organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Bentley's Pet Stuff
12.2023 - 08.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted customers in locating suitable products for their pets' needs.
- Processed incoming shipments and stocked inventory on sales floor.
DSD Receiver
Walmart
04.2021 - 09.2022
- Enhanced efficiency in receiving trucks through solid vendor partnerships.
- Confirmed all products met specified quantity and quality standards.
- Exhibited strong organizational skills ensuring accurate completion and filing of paperwork.
- Resolved vendor errors with receiving policies to eliminate excessive inventory.
- Removed damaged, open, or expired products from inventory and ensured proper disposal.
Customer Service Representative
King Soopers
03.2019 - 07.2020
- Managed refund and exchange transactions for optimal customer experience.
- Disposed of damaged and expired returns in compliance with company policy.
- Addressed questions regarding store hours, inventory, and availability.
- Handled transactions via POS system efficiently and promptly while ensuring stellar customer service.
Sales Associate
Army Navy Surplus
02.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Reconciled cash register at the end of each shift to ensure accurate financial records.
Education
GED -
02.2025
Skills
- Shipping & Receiving
- Quality Inspection
- POS
- Organizational Skills
- Cash handling
- Customer service
- Filing
- Planograms
- Merchandising
- Quality Control
- Time management
- Problem-solving skills
Certification
Driver's License
Timeline
Sales Associate
Bentley's Pet Stuff
12.2023 - 08.2024
DSD Receiver
Walmart
04.2021 - 09.2022
Customer Service Representative
King Soopers
03.2019 - 07.2020
Sales Associate
Army Navy Surplus
02.2017 - 07.2018
GED -
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