Jesabel Sandel
Tacoma,WA
Summary
Results-oriented Sales Associate with a strong work ethic, dedicated to maximizing sales during all shifts. Adept at effectively resolving customer complaints and maintaining inventory levels. Known for being flexible and collaborative, consistently demonstrating honesty and integrity with customers, colleagues, and managers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
The UPS Store
Maple Valley, WA
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Provided support to customers by helping them choose appropriate products based on size requirements.
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Received and displayed product shipments on store retail shelves upon delivery.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Developed promotional strategies to increase sales volume.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained records related to sales for store management.
- Bagged and packaged purchases to ensure they were ready for shipping.
Operations Associate
DoorDash
Tukwila
02.2023 - 06.2023
- Efficiently executed order picking and packing responsibilities
- Picked and packed customer orders from the app, ensuring efficient delivery by coordinating with drivers.
- Implemented effective strategies for managing inventory and reducing spoilage.
- Managed stock receivables and inventory, ensuring efficient rotation and shelf life management.
- Implemented efficient warehouse organization system resulting in improved inventory management and reduced retrieval time.
- Maintained cleanliness and organization in the warehouse
- Provided outstanding customer satisfaction
- Ensured customer-approved substitutions for product.
- Organized the warehouse layout to optimize space utilization and streamline operations.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Maintained positive working relationship with fellow staff and management.
- Broke down boxes for garbage and recycling.
Baggage Agent
Unifi
SeaTac
08.2022 - 11.2022
- Transported luggage to and from aircraft holds utilizing various equipment such as trucks, cargo loaders, and conveyor systems.
- Stored cargo in warehouses
- Ensured efficient handling of luggage by loading it onto conveyors in the arrivals hall
- Identified and reported damaged or suspicious baggage
- Assisted passengers with their luggage needs.
- Responded to customer inquiries about lost or delayed baggage.
- Collaborated with team members to ensure efficient completion of tasks.
- Followed safety protocols when operating heavy machinery and equipment.
- Transported cargo between terminals using carts, pallet jacks or other specialized vehicles.
- Organized and stowed luggage in appropriate compartments.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Mosaic Assembler
TFNW Surface Art
Kent
07.2021 - 12.2021
- Worked collaboratively in a flexible role at Assembly Mosaic, assisting in diverse departments.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Inspect finished products for defects and conformance to customer requirements.
- Analyzed work orders for precise assembly requirements.
- Test assembled products for accuracy and functionality prior to final packaging.
- Align components for proper fit and adjust as necessary during the assembly process.
- Collaborate with team members to optimize workflow processes within the department.
- Record production data such as number of units produced, rejected items.
- Maintained inventory of job materials.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Powered up, calibrated and shut down fabricating machinery according to company regulations.
- Assembled and completed products according to production schedules.
Ramp Agent
McGee Air Services
SeaTac
08.2018 - 12.2019
- Loaded/unloaded and sorted freight and baggage
- Performed aircraft servicing
- Assisted with pushback, towing, and other assigned tasks.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Operated a range of motorized equipment, such as tugs and belt loaders, ensuring the secure and efficient transportation of goods within airport facilities.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Connected electrical power units and service hoses to aircraft.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Adhered to strict timelines for the turnaround of flights.
- Worked in various weather conditions to ensure continuous airport operations.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Deli Clerk
Saar's Super Saver Foods
Auburn
01.2017 - 02.2018
- Delivers outstanding customer service by providing product recommendations and answering inquiries.
- Served customers by efficiently preparing food items such as sliced deli meats and cheeses, sandwiches, and packaged goods.
- Quickly acquires knowledge of new deli items and menu options.
- Stocked shelves with fresh items daily.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Adhered to health regulations regarding food handling and sanitation standards.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Maintained cleanliness of the deli area and equipment.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Greeted customers in a friendly and professional manner.
- Documented and entered special orders for event catering and party trays.
- Sliced meats and cheeses and weighed deli items for customers.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Responded to customer questions regarding product availability.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Caregiver
SEIU 775 Benefits Group
02.2017 - 04.2017
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support to clients during difficult times.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Built strong and trusting rapport with clients and loved ones.
- Assisted clients with maintaining good personal hygiene.
Education
High school diploma -
Honolulu, HISkills
- Caregiving
- Meal Preparation
- Food Preparation
- Laundry
- Warehouse experience
- Assembly
- Cooking
- Home Care
- Manufacturing
- Machining
- Load & Unload
- Materials Handling
- Shipping & Receiving
- Forklift
- Pallet Jack
- Sales
- Packaging
- Payment Processing
- Product Sales
- Teamwork and Collaboration
- Store Opening and Closing
- Stocking and Receiving
- Cash Handling
- Cash Register Operation
- Multi-tasking strength
- Positive and professional
- Verbal/written communication
- Self-Checkout Assistance
- Customer Service
- Money Handling
- POS System Operation
- Shipment Processing
- Retail Store Operations
- Listening Skills
Languages
English, Fluent
Languages
English
Professional
Certification
- Notary Public
Timeline
Sales Associate
The UPS Store
10.2023 - Current
Operations Associate
DoorDash
02.2023 - 06.2023
Baggage Agent
Unifi
08.2022 - 11.2022
Mosaic Assembler
TFNW Surface Art
07.2021 - 12.2021
Ramp Agent
McGee Air Services
08.2018 - 12.2019
Caregiver
SEIU 775 Benefits Group
02.2017 - 04.2017
Deli Clerk
Saar's Super Saver Foods
01.2017 - 02.2018