Love Lee
Seattle,WA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
PRR
04.2023 - Current
- Coordinated internal communications, including monthly newsletters, and an all-staff celebration
- Consulted on community engagement strategies, hosting online open houses, coordinating virtual meetings, developing social media graphics and notifications, and managing outreach events
- Enhanced career development resources by facilitating staff listening sessions, compiling feedback for evaluations, and reporting findings to company departments to develop a new career mapping toolkit
- Adapted communication strategies to improve client collaboration and project outcomes
Social Services Manager
The Salvation Army
03.2022 - 04.2023
- Grew client base by 300% by creating an online assistance system for social service programs
- Directly supervised rental assistance program, helping over 213 residents avoid eviction
- Created and enforced social services procedures and policy manual to ensure compliance with contract guidelines and SOPs
- Increased volunteer recruitment by 100% by implementing an online scheduling system
- Secured budget exceeding $120k for social service programs through various grant opportunities
- Raised $7k through fundraising, events, and donor relations
- Designed and piloted community service and assistance program in collaboration with City of Redmond.
Research Assistant
CRISIS Lab
10.2020 - 03.2022
- Identified flaws in suicide-prevention policies in legal systems by collecting and cataloging data from 24 King County jails, prisons, and correctional facilities
- Identified discriminatory practices against LGBTQ+ students among private universities by generating a codebook
- Assessed suicide rates in the healthcare industry throughout the COVID-19 pandemic by transcribing over 20 interviews of frontline workers
- Aided 2 research teams on 4 projects by performing statistical, qualitative, and quantitative analysis.
Education
B.A. Psychology -
Seattle Pacific University
Seattle, WA11.2021
Skills
- Project Management
- Communication Strategy
- Attention to Detail
- Client Relationships
- Process Optimization
Certification
- Project Management Professional (PMP), 12/2024, Project Management Institute (PMI)
- Fundamentals of Digital Marketing, 01/2023, Google
Timeline
Consultant
PRR
04.2023 - Current
Social Services Manager
The Salvation Army
03.2022 - 04.2023
Research Assistant
CRISIS Lab
10.2020 - 03.2022
B.A. Psychology -
Seattle Pacific University
- Project Management Professional (PMP), 12/2024, Project Management Institute (PMI)
- Fundamentals of Digital Marketing, 01/2023, Google
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