Love Malaki Harris IV
Suffolk,VA
Summary
Experienced leader with a proven track record of driving operational excellence, risk management, and continuous improvement initiatives within high-volume environments. Adept at leveraging data to identify opportunities, develop action plans, and partner with stakeholders to deliver measurable business results.
Overview
5
5
years of professional experience
Work History
Site WHS Manager II
Amazon
2025.01 - Current
- Led safety and compliance programs supporting 1,500+ associates, driving a 23% year-over-year improvement in recordable injury rate performance.
- Managed 100+ incident investigations annually, identifying root causes and implementing corrective actions to reduce operational risk.
- Oversaw 250+ safety audits, inspections, and compliance activities, maintaining regulatory and company safety standards.
- Partnered with senior leadership to analyze safety metrics, develop mitigation strategies, and improve site-wide safety performance.
WHS Specialist
Amazon
2024.04 - 2025.01
- Deliver weekly Safety Review Board presentations, translating safety metrics and trends into actionable improvements for leadership.
- Serve as a trusted safety subject-matter expert, advising Operations and coaching associates to improve compliance and safe work practices.
- Conduct hazard deep dives and benchmark regional best practices to strengthen risk controls and enhance safety performance.
Customer Service/Finance Associate
Topa Financial Center
2021.04 - 2022.02
- Supported leadership in driving operational excellence, resource management, and team development to improve overall performance
- Coached associates to ensure compliance, efficiency, and high-quality customer interactions, strengthening service standards
- Delivered exceptional client service, managing inquiries and partnering with stakeholders to maintain a seamless and efficient business environment
Education
MBA - Business Management
Virginia Wesleyan University
Virginia Beach, VA2024-01
Skills
- Operations Management
- Data Analysis & Reporting
- Risk Management
- Strategic Planning
- Microsoft Excel (Advanced)
- Team Development & Coaching
Timeline
Site WHS Manager II
Amazon
2025.01 - Current
WHS Specialist
Amazon
2024.04 - 2025.01
Customer Service/Finance Associate
Topa Financial Center
2021.04 - 2022.02
MBA - Business Management
Virginia Wesleyan University