Lov'e Sturm
Tucson,AZ
Summary
Savvy and dedicated social worker skilled in holistic support and evidence-based practices. Expertise in case management, crisis intervention, and building strong client and community relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Refugee Resettlement Intensive Case Manager
Jewish Family and Children’s Service of Southern Arizona
Tucson, AZ
04.2023 - 03.2024
- Delivered strengths-based, client-centered case management for refugee clients.
- Fostered strong relationships with clients, colleagues, and external partners.
- Conducted comprehensive intake assessments and regularly reviewed client progress.
- Guided clients in navigating healthcare and social service systems.
- Engaged in proactive community outreach and provided orientation to clients.
- Responded effectively to client crises and managed financial assistance services.
- Maintained meticulous documentation and participated in professional development.
Recovery Coach
La Frontera Center
Tucson, AZ
08.2022 - 04.2023
- Conducted client assessments, developed service plans, and coordinated care.
- Maintained accurate documentation and provided crisis intervention support.
- Facilitated transportation arrangements and referrals to community agencies.
- Collaborated with medical teams and served as a liaison between 60 clients and providers.
- Delivered coaching services and implemented mental health interventions in school settings.
Human Services Specialist II
Division of Developmental Disabilities
Phoenix, AZ
03.2020 - 06.2022
- Performed home visits for family assessments and compliance monitoring.
- Led bi-annual Individualized Family Service Plan (IFSP) meetings for children with developmental disabilities.
- Provided empathetic support to grieving families and collaborated with DCS and local service providers.
- Managed 65 caseload while maintaining high care standards.
- Served as a team leader for support coordinators as needed.
Youth Care Worker
Youth Development Institute
Phoenix, AZ
08.2019 - 03.2020
- Supervised and managed the behavior of youth in a therapeutic residential setting.
- Built and maintained healthy relationships with at-risk youth.
- Facilitated group therapy sessions and behavioral improvement groups.
Program Associate
NAU First Generation Programs
Flagstaff, AZ
08.2017 - 12.2018
- Effectively oversaw multiple phone lines, facilitated first point of contact assistance, and coordinated appointment scheduling.
- Supported administrative tasks and maintained student records.
- Offered technical support and conducted informative tours to enhance the educational experience.
- Managed inventory and ensured the availability of essential supplies.
Desk Assistant
NAU Academic Success Center
Flagstaff, AZ
08.2017 - 08.2018
- Managed inquiries and scheduled tutoring appointments efficiently.
- Maintained a clean and organized work environment and contributed to special events.
- Provided technical support to students and conducted informative tours.
Community Mentor
NAU Housing & Residence Life
Flagstaff, AZ
08.2016 - 05.2017
- Built rapport with and provided guidance to first-year Social Work, Disability Studies students.
- Coordinated communication and organized campus events with community partners.
- Formed study groups to encourage peer support, and managed records and budgets.
Education
Master of Social Work -
Arizona State University
Tempe, AZBachelor of Science in Social Work -
Northern Arizona University
Flagstaff, AZSkills
- Cultural Competence
- Multi-Dimensional Assessment
- Treatment/Termination Planning
- Counseling
- Interpersonal Communication
- Resource Coordination
- Critical Thinking & Problem-Solving
- Crisis intervention
- Case Management & Report Tracking
- Collaboration
- Evidenced-Based Practice Research
- Trauma-Inform Care
- MS Office
- Time Management/ Flexibility
- Resilience
- Life Skills Training
- Disability Support
- Suicide Prevention
- Educational Support
- Multidisciplinary Collaboration
- Conflict Resolution
- Data Entry and Analysis
Certification
- The Columbia- Suicide Severity Rating Scale
- Trauma Informed Training
Accomplishments
- Northern Arizona University Gold Axe Award
Timeline
Refugee Resettlement Intensive Case Manager
Jewish Family and Children’s Service of Southern Arizona
04.2023 - 03.2024
Recovery Coach
La Frontera Center
08.2022 - 04.2023
Human Services Specialist II
Division of Developmental Disabilities
03.2020 - 06.2022
Youth Care Worker
Youth Development Institute
08.2019 - 03.2020
Program Associate
NAU First Generation Programs
08.2017 - 12.2018
Desk Assistant
NAU Academic Success Center
08.2017 - 08.2018
Community Mentor
NAU Housing & Residence Life
08.2016 - 05.2017
Master of Social Work -
Arizona State University
Bachelor of Science in Social Work -
Northern Arizona University
- The Columbia- Suicide Severity Rating Scale
- Trauma Informed Training
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