Zainab Alaameri
Sacramento,California
Summary
Dynamic professional with extensive experience in program leadership and team collaboration at Opening Doors Inc. Proven track record of enhancing service delivery systems and strengthening community partnerships. Bilingual communicator with expertise in training and development, emphasizing problem-solving and operational efficiency. Committed to delivering impactful outcomes in diverse environments.
Overview
8
8
years of professional experience
Work History
Refugee Resettlement Case Manager Lead
Opening Doors Inc.
01.2022 - 03.2025
- Led daily case management operations and supported program planning
- Facilitated educational sessions, resource orientations, and training activities
- Oversaw documentation, service coordination, and compliance requirements
- Provided staff support, problem-solving, and workflow supervision
- Collaborated with agencies to expand access to community services
Preferred Community Case Manager Lead
Opening Doors Inc.
01.2022 - 03.2025
- Provided leadership, supervision, and guidance to case management staff
- Coordinated workshops, orientations, and educational sessions for clients and community partners
- Assessed community needs and aligned resources to meet program goals
- Managed schedules, workflows, and multi-site operations to maintain program efficiency
- Strengthened community partnerships and improved service delivery systems
Arabic-English Interpreter
01.2020 - 01.2024
- Developed translated educational materials for diverse populations
- Supported communication between stakeholders, clients, and service providers
- Summarized complex content with clarity and cultural accuracy
Hall Monitor & Help Desk Lead
ARC Clark Program
01.2017 - 01.2020
- Ensured campus safety and assisted with operational support tasks
- Helped instructors with administrative and instructional assistance
- Provided guidance, support, and problem-resolution across assigned areas
Education
B.S. - Health Science
Sacramento State University
Sacramento12.2025
A.S. - Social & Psychological Science
American River College
Sacramento, CA12.2020
Skills
- Active listening
- Problem solving
- Computer proficiency
- Team collaboration
- Clerical support
- Training and development
- Bilingual communication
- Rapid learning
- Cultural mediation
- Supervisory experience
- Program leadership
Timeline
Refugee Resettlement Case Manager Lead
Opening Doors Inc.
01.2022 - 03.2025
Preferred Community Case Manager Lead
Opening Doors Inc.
01.2022 - 03.2025
Arabic-English Interpreter
01.2020 - 01.2024
Hall Monitor & Help Desk Lead
ARC Clark Program
01.2017 - 01.2020
B.S. - Health Science
Sacramento State University
A.S. - Social & Psychological Science
American River College