LOVEENAH PEREZ
San Luis Obispo,CA
Summary
Dynamic and reliable professional with extensive experience in customer service and stock organization. Proven ability to enhance customer satisfaction and inventory management. Skilled in cash handling and team collaboration, consistently contributing to a positive shopping environment and efficient operations. Eager to leverage expertise in a new role.
Overview
11
11
years of professional experience
Work History
Merchandise Stocker/Cashier
Grocery Outlet Bargain Market
Los Osos, CA
07.2024 - 01.2026
- Organized and stocked merchandise shelves according to company guidelines.
- Assisted in inventory management by accurately tracking stock levels.
- Maintained cleanliness and organization of storage areas for efficient operations.
- Collaborated with team members to ensure timely restocking of products.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Warehouse Worker
Got You Cover'D
San Luis Obispo, CA
05.2021 - 05.2022
- Assisted in inventory management through accurate tracking and labeling of products.
- Conducted routine safety checks on equipment to ensure compliance with safety standards.
- Loaded and unloaded shipments, maintaining organization within warehouse space.
- Maintained cleanliness of work area, adhering to health and safety regulations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Optimized storage space, rearranging items to better utilize available square footage.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
Cashier/Food Service
Panda Express
Arroyo Grande, CA
06.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and addressed inquiries promptly.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Collaborated with team members to improve service speed during peak hours.
- Managed cash registers, handling cash and credit transactions accurately.
- Monitored inventory levels and restocked supplies as needed to maintain service flow.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Courtesy Clerk
Vons Grocery Store
San Luis Obispo, CA
01.2018 - 12.2019
- Assisted customers with inquiries and product locating to enhance shopping experience.
- Maintained cleanliness and organization of store aisles to promote safety and accessibility.
- Operated checkout systems efficiently, processing transactions and handling cash accurately.
- Stocked shelves and displayed products according to company standards, ensuring inventory availability.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Handled shelf restocks and merchandised front lane areas to drive sales.
Barista
Starbucks, Vons
San Luis Obispo, CA
01.2018 - 12.2019
- Prepared and served high-quality beverages in accordance with Starbucks standards.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Operated espresso machines and other equipment, adhering to safety protocols.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Handled cash transactions accurately, ensuring proper cash register operation.
- Engaged with customers to build relationships, enhancing loyalty and repeat business opportunities.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
Janitorial Worker
24 Hour Fitness
Nipomo, CA
01.2015 - 06.2017
- Maintained cleanliness and sanitation standards in gym facilities and equipment.
- Operated cleaning machinery to ensure thorough cleaning of various surfaces.
- Restocked supplies and ensured availability of cleaning materials for ongoing operations.
- Implemented safety protocols to promote a safe environment for members and staff.
- Adapted to changing priorities while maintaining high standards of cleanliness throughout the facility.
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Kept building spaces premises clean inside and outside.
Education
Bachelor of Science - Addiction Counseling
Cuesta College
San Luis Obispo, CAHigh School Diploma - Music Education
Nipomo Highschool
Nipomo06.2017
Skills
- Cash handling
- Customer service
- Stock organization
- Team collaboration
- Product merchandising
- Order processing
- Shipping and receiving
- Cleaning protocols
- Willing to learn
- Customer assistance
- Punctual and reliable
- Shelf stocking
- Quick learner
Timeline
Merchandise Stocker/Cashier
Grocery Outlet Bargain Market
07.2024 - 01.2026
Warehouse Worker
Got You Cover'D
05.2021 - 05.2022
Cashier/Food Service
Panda Express
06.2019 - 03.2020
Courtesy Clerk
Vons Grocery Store
01.2018 - 12.2019
Barista
Starbucks, Vons
01.2018 - 12.2019
Janitorial Worker
24 Hour Fitness
01.2015 - 06.2017
Bachelor of Science - Addiction Counseling
Cuesta College
High School Diploma - Music Education
Nipomo Highschool