Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
CustomerServiceRepresentative

Lovelie Simon

Orlando,FL

Summary

I am a dedicated worker, fully committed to delivering my best performance during each shift. With a natural talent for quick learning, attentive listening, and exceptional customer service skills, I consistently strive to surpass expectations. I take immense pride in my reliability and dependability. With over eight years of experience, I have earned certification as a manager, demonstrating my proficiency in effective leadership and management. Additionally, I derive genuine enjoyment from interacting and communicating with colleagues. I am eagerly seeking opportunities to further my growth in the finance field within an organization that values personal and professional development.

Overview

8
8
years of professional experience
1
1
Certification
2
2
Languages

Work History

Customer Service Representative

Avis Budget Group
03.2024 - Current

During my time at Avis Car Rental, my main focus has been ensuring that customers promptly receive their rental contracts for their chosen vehicles. I am dedicated to consistently gather all necessary details to facilitate a smooth rental car transactions. Additionally, in my role as a return agent, I ensure that customers retrieve all of their personal belongings from the vehicle and return the vehicle keys before departing.

Warehouse Associate

Amazon
09.2020 - 10.2023

During my tenure at Amazon, I handled packaging for customer orders, managing the dispatch of packages to outbound areas for shipment preparation. Additionally, I served as a robotic technician, responsible for promptly troubleshooting any malfunctions experienced by the floor robots. This efficient troubleshooting process facilitated timely order fulfillment.

Pizza Hut manager

Pizzahut
02.2022 - 06.2023

I began my journey at Pizza Hut as a driver and also provided in-store customer service. After dedicating seven months to the company, I pursued ServSafe certification to qualify for a managerial position. As a manager, my responsibilities included conducting inventory counts at the end of each shift, tallying cash in the front counter registers, and securely depositing the remaining funds into the safe.

Cashier Team Lead

Mcdonald
06.2016 - 10.2020

In my four years at McDonald's, I worked as a cashier, cook, and beverage preparer for customers. As I honed my skills, I progressed to the role of shift lead and was entrusted with training new hires for the franchise.

Education

Associate of Arts - Computer Science

Valencia College
Orlando, FL
06.2027

Diploma -

Oakridge Highschool
Orlando, FL
05.2019

Skills

  • Active Listening
  • Health And Safety
  • Leadership
  • Attention to Detail
  • Customer Service
  • Communication
  • Organization
  • Computer Skills
  • Problem Solving
  • Teamwork
  • Time Management

Certification

  • Food Safety Training - 1month

Software

Html

Css

Timeline

Customer Service Representative

Avis Budget Group
03.2024 - Current

Pizza Hut manager

Pizzahut
02.2022 - 06.2023

Warehouse Associate

Amazon
09.2020 - 10.2023

Cashier Team Lead

Mcdonald
06.2016 - 10.2020

Associate of Arts - Computer Science

Valencia College

Diploma -

Oakridge Highschool
Lovelie Simon