Love M. Jerome
Summary
Dynamic and adaptable, excelled at Kasa Major by fostering teamwork and delivering exceptional customer service. Mastered multiple languages, including English, Spanish, French, and Haitian Kreol, enhancing communication and problem-solving skills. Recognized for improving customer satisfaction and efficiently managing peak period demands, showcasing strong multitasking abilities and a positive attitude.
Overview
2
2
years of professional experience
Work History
Team Member/Customer Service Cashier
Kasa Major
03.2023 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Learned duties for various positions and provided backup at key times.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Improved customer satisfaction by quickly helping each person find desired items.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Education
High School Diploma -
Palm Beach State High School County
West Palm Beach, FL05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Multitasking Abilities
- Adaptability and flexibility
- Excelled in more than 3 languages
- Hospitality and accommodation
- Following instructions
- Strong work ethic
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Native or Bilingual
Haitian Creole
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Dance
- Music
- Passionate about balancing physical health with mental and emotional wellness
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
Timeline
Team Member/Customer Service Cashier
Kasa Major
03.2023 - 10.2024
High School Diploma -
Palm Beach State High School County
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