Lovepreet Kaur
Thunder Bay,Ontario
Summary
Manager experienced in customer service, team leadership, and operational efficiency. Enhanced employee engagement and implemented strategies that drove service quality and productivity. Facilitated mediation and conflict resolution to foster a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Manager
A&W® Restaurants
Thunder Bay
08.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Trained and mentored staff on operational standards and customer service excellence.
- Developed staff schedules to optimize labor costs while maintaining service quality.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Implemented inventory management procedures to reduce waste and improve efficiency.
- Monitored financial performance metrics, adjusting strategies to meet budgetary goals.
- Analyzed customer feedback to identify areas for service improvement and employee training.
Education
Business And Safety Management
Confederation College
Thunder Bay08-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
Languages
English
Timeline
Manager
A&W® Restaurants
08.2021 - Current
Business And Safety Management
Confederation College