A veteran who is an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft
Arizona
04.2019 - Current
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Followed company guidelines and policies when interacting with passengers.
Built and maintained positive relationships with passengers by providing friendly and professional service.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Adhered to all safety regulations and traffic laws while driving.
Monitored traffic patterns and adjusted routes to minimize travel time.
Inspected vehicles to confirm safe and fully-functioning working condition.
Patient Care Technician
Banner Health
Phoenix, AZ
01.2024 - 12.2024
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Platoon Sergeant
United States Marine Corps
California
12.2013 - 12.2021
Trained, supervised and organized over 40 soldiers and personnel.
Managed over $4,000,000 worth of equipment during garrison and deployment operations.
Maintained health, welfare and combat readiness of personnel within platoon.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Enforced technical and tactical training standards to accomplish unit mission objectives.
Implemented necessary safety practices, proper firing commands and proper ammunition handling.
Supervised firing platoon, maintained firing capability and organized platoon defense.
Trained and mentored personnel in combat operations and tactics.
Handled administrative requirements, maintained records and submitted operational reports.
Monitored and assessed mission progress and provided updates to command.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Created contingency plans to address unexpected tactical scenarios.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Prepared and delivered investigative reports and briefings.
Executed tactical operations with accuracy and control.
Sales Associate
Babies "R" Us
Miami, FL
03.2011 - 12.2013
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate Degree In Nursing (currently Enrolled) - Nursing
Gateway Community College
108 N 40th St Phoenix, AZ 85034 United States
Fire Fighting Certificate - Firefighter
San Pasqual Reservation Fire Fighter Academy
San Diego, CA
Skills
Work well under pressure
Customer Engagement
Peoples person
Safe Driving
Problem-solving
First aid knowledge
Self-motivation
Positive attitude
Patience and understanding
Cleanliness
Adaptability
Effective communication
Dependable and Trustworthy
Certification
CNA - Certified Nurse Assistant
BLS
IFSAC 1 & 2 - International Fire Service Accreditation Congress
Timeline
Patient Care Technician
Banner Health
01.2024 - 12.2024
Rideshare Driver
Lyft
04.2019 - Current
Platoon Sergeant
United States Marine Corps
12.2013 - 12.2021
Sales Associate
Babies "R" Us
03.2011 - 12.2013
Associate Degree In Nursing (currently Enrolled) - Nursing