Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Fadi Syriani

Bridgeview,IL

Summary

Results-driven professional with a strong work ethic and exceptional interpersonal skills, adept at adapting to new challenges. Detail-oriented approach ensures effective problem-solving and rapid learning in fast-paced environments. Committed to continuous improvement and team collaboration to achieve organizational goals.

Overview

19
19
years of professional experience

Work History

Rideshare Driver

Uber
06.2022 - Current
  • Offered riders information about local attractions and restaurants.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Exceptional customer service and ranked by customers a 4.98/5 stars
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

Retail Assistant Manager

T-Mobile - Smart Choice Mobile
Lemont, IL
06.2022 - 09.2024
  • Assisted in the development of store policies and procedures.
  • Monitored inventory levels and reordered merchandise as needed.
  • Trained, coached, and mentored new team members on customer service and operational standards.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Conducted regular meetings with sales personnel to review progress, address challenges, and provide additional coaching as needed.
  • Provided individualized feedback on the effectiveness of each trainee's presentations to ensure improved performance over time.

Internet Sales Manager

McGrath Arlington Kia
Palatine, IL
05.2020 - 06.2022
  • Developed and implemented strategies for increasing internet sales volume.
  • Built sales forecasts and appointments to reflect desired productivity targets and deals.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Generate referrals
  • Generated business for dealership by calling, emailing, and texting potential buyers.
  • Resolved customer complaints regarding sales and service.

Product Specialist

Napleton Acura & Kia
Elmhurst, IL
06.2018 - 02.2020
  • Identified needs of customers promptly and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Generated business by following up with unsold customers and greeted them in a professional manner in the showroom.
  • Maintained product knowledge and other competitive car manufacturers to maximize skills and close deals. Ensured maximum sales and profits.

Sales Representative

AT&T
Bridgeview, IL
11.2015 - 04.2018
  • Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
  • Performed daily opening and closing procedures including cash handling and reconciliation of cash drawers.
  • Processed customer transactions accurately using the point-of-sale system.
  • Maintained a clean, organized work environment that met company standards.
  • Participated in weekly team meetings to discuss strategies for meeting sales goals and improving customer service levels.

Produce Clerk - Team Lead

Jewel Osco
09.2005 - 11.2015
  • Provide excellent customer service by greeting each customer promptly.
  • Monitored temperature logs for refrigerators and freezers.
  • Received and stocked incoming produce shipments.
  • Organized displays of fresh fruits and vegetables in the store.
  • Kept accurate records of inventory levels and restocked as needed.
  • Maintained cleanliness of department while adhering to health code regulations.

Education

Associate of Arts - Business Management

Moraine Valley Community College
Palos Hills, IL
05-2010

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05-2007

Skills

  • Dependable and Trustworthy
  • Bilingual in Arabic and English
  • Problem-solving skills
  • Positive and professional
  • Superb time management
  • Excellent people skills
  • Ability to work under pressure
  • Reliable and punctual
  • Exceptional customer service
  • Exceeds sales goals
  • Building rapport

References

References available upon request.

Timeline

Rideshare Driver

Uber
06.2022 - Current

Retail Assistant Manager

T-Mobile - Smart Choice Mobile
06.2022 - 09.2024

Internet Sales Manager

McGrath Arlington Kia
05.2020 - 06.2022

Product Specialist

Napleton Acura & Kia
06.2018 - 02.2020

Sales Representative

AT&T
11.2015 - 04.2018

Produce Clerk - Team Lead

Jewel Osco
09.2005 - 11.2015

Associate of Arts - Business Management

Moraine Valley Community College

High School Diploma -

Carl Sandburg High School

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Fadi Syriani