Lovey McClain
Catonsville,MD
Summary
Results-driven Accounts Payable Specialist experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
11
11
years of professional experience
Work History
Patient Sample Manager
IDEXX Laboratories
01.2023 - Current
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Delivered support to medical staff in completion of patient paperwork.
Billing Specialist
R1 RCM, Intermountain Healthcare
08.2021 - 12.2022
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Accounts Payable Specialist
Option Care
07.2018 - 07.2021
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
Executive Assistant
Constant Care Health Services
01.2013 - 07.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Transcribed meeting minutes to support sales, business development and senior management teams.
Education
Associate of Science - Computer Science And Programming
Baltimore City Community College
Baltimore, MD08.2025
High School Diploma -
Pikesville High School
Baltimore, MD06.1999
Skills
- Standards Compliance
- Business Activity Tracking
- Commercial Lines of Credit
- Asset Control
Timeline
Patient Sample Manager
IDEXX Laboratories
01.2023 - Current
Billing Specialist
R1 RCM, Intermountain Healthcare
08.2021 - 12.2022
Accounts Payable Specialist
Option Care
07.2018 - 07.2021
Executive Assistant
Constant Care Health Services
01.2013 - 07.2018
Associate of Science - Computer Science And Programming
Baltimore City Community College
High School Diploma -
Pikesville High School
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