Lovey Tuinukuafe
Tucson,Arizona
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Catering/Banquet and Restaurant Manager
Tui's Tasty Chicken
02.2010 - Current
- Improved guest satisfaction by implementing innovative banquet and restaurant services.
- Increased overall efficiency by streamlining the management of banquet and restaurant operations.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
- Boosted revenue growth with targeted marketing campaigns and promotional events.
Emergency Medical Dispatch Manager/Communications Training Officer
Mission Ambulance Inc.
02.2007 - 12.2021
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Ensured patients had the appropriate level of transport and required staff and equipment needed for every transport.
- Coordinated all staffing and scheduling for efficacy of the department
- Streamlined communication processes for better coordination between crews, dispatch, and medical facilities staff.
- Facilitated all communications with hospitals and counties ensuring protocol compliance.
- Create and maintained good morale in the communications center because of the high call volume, fast paced, and stressful environment.
Education
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CA05.1992
Skills
- Excellent customer service
- Event Coordination
- Food presentation
- Sanitation Standards
- Staff Management
- Business Administration
- Policy Implementation
- Operations Management
- Staff Training and Development
- Verbal and written communication
- Complex Problem-Solving
- Performance Evaluations
Timeline
Catering/Banquet and Restaurant Manager
Tui's Tasty Chicken
02.2010 - Current
Emergency Medical Dispatch Manager/Communications Training Officer
Mission Ambulance Inc.
02.2007 - 12.2021
Associate of Arts - Business Administration
Rio Hondo College
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