Driven Pharmacy Technician with 8+ years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Hi, I’m
Love Yiel Diaz
Saint Paul,MN
Summary
Overview
10
years of professional experience
1
Certification
Work History
Minnesota Community Care
Pharmacy Technician Informatics
2019.02 - Current (5 years & 7 months)
Job overview
- Pharmacy Technician Informatics manages IT processes in health system pharmacy services, to ensure a safe and efficient medication-use process.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Act as a liaison for on-site PBM audits and executes credentialing/ re-credentialing contracts for pharmacies to ensure contracts are up to date.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Resolved third-party billing, computer system and customer service issues.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Walmart Stores
Certified Pharmacy Technician
2014.06 - 2019.03 (4 years & 9 months)
Job overview
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
Education
Gustavus Adolphus College Saint Peter, MN
Bachelor of Arts from Sociology and Anthropology
05.2015
University Overview
Skills
- Research and Claims Analysis, and Credentialing
- Proficiency in MS Office Suite
- Proficiency in both Clinical and Pharmacy software (PioneerRx, Centricity)
- Proficient in Medicare, Medicaid, and Commercial insurance adjudication claims
- Training and facilitation
- Prescription Interpretation
- Inventory Management
- Pharmacy Ethics
- Telephone Etiquette
- Problem-Solving Skills
- Manual and Automated Medication Dispensing
- Pharmacy and Customer Records Management
- Workflow Optimization
- Drug Inventory Management
- Prioritization and Organization
Languages
Tagalog
Native or Bilingual
Bicol (Filipino Dialect)
Native or Bilingual
Spanish
Professional Working
Certification
- Pharmacy Technician Certification
- Pharmacy Technician License
Timeline
Pharmacy Technician Informatics
Minnesota Community Care
2019.02 - Current (5 years & 7 months)
Certified Pharmacy Technician
Walmart Stores
2014.06 - 2019.03 (4 years & 9 months)
Gustavus Adolphus College
Bachelor of Arts from Sociology and Anthropology
- Pharmacy Technician Certification
- Pharmacy Technician License
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