Encouraging manager and analytical problem solver with talents for team building, leading and motivating, as well excellent customer relations skills , with over 35 years of customer service experience. I have the talent for quickly mastering new tasks and can handle high volumes of workload flawlessly. I have proven my skills as a project manager and I am known for my diplomatic and tactful abilities when speaking to customers and with employee interactions. I possess excellent organizational skills and have demonstrated the ability to lead others. I have been able to utilize my technical background to assist with many of the new challenges and implementations our industry has been presented with. It is my desire to attain the position of Vice President of Customer Service, so I could ensure that our department continues to provide world class service to our customers motivate our staff to want to grow within KUA.