Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Loyda Munoz

San Diego,CA

Summary

Energetic and customer-focused Sales Associate with 5+ years of experience in retail environments, known for delivering outstanding service and consistently exceeding sales goals. Strong interpersonal and communication skills with a talent for building rapport, upselling, and maintaining a clean and organized sales floor. Committed to providing a positive shopping experience that drives customer loyalty and repeat business.

Overview

6
6
years of professional experience

Work History

Sales Associate

Finish Line
San Diego, CA
08.2023 - Current
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Store Manager

NAPA Auto Parts - Genuine Parts
San Diego, CA
12.2019 - 08.2023
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.

Education

Certificate - Medical Assistant

Pima Medical Institute
08-2023

High School Diploma -

Montgomery High School
San Diego
07-2021

Skills

  • Store opening and closing
  • Conflict resolution
  • Multi-tasking strength
  • Money transfer systems
  • Goal tracking
  • Sales training
  • Excellent people skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Finish Line
08.2023 - Current

Store Manager

NAPA Auto Parts - Genuine Parts
12.2019 - 08.2023

Certificate - Medical Assistant

Pima Medical Institute

High School Diploma -

Montgomery High School

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