LaTorria Q. Boykins
Secretary To The District Director Of 504 Services
Little Rock,AR
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 21 years of valuable expertise to advance company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Secretary to the Director of 504 Services
Pulaski County Special School District
08.2019 - Current
- Process incoming student records from district schools
- Maintain and organizes student files, checking as to the accuracy of all information required by State, Federal, and District Regulations
- Request and/or submit student records to/from agencies as needed in a timely manner
- Maintain confidentiality
- Assure data and student records are protected
- Assure student files are easily accessible when needed
- Coordinate the destruction of student records according to the State and Federal regulations
- Perform all clerical and secretarial duties necessary including memos and communication with all 504 building coordinators, principals, assistant principals, registrars and counselors
- Communicate with parents and/or guardians, outside agencies affiliated with the district, and other stakeholders
- Assure active and inactive student records correspond with information maintained on the district’ student information system (eSchool)
- Other and maintain any type of specialized equipment needed by Section 504 students
- Assist with pre-planning and setting up professional development for the building 504 coordinators
- Aided in the bidding and implementing of a new 504 electronic database
- Train and offer technical local school 504 coordinators on the newly implements 504 data base, SuccessEd
- Rocess all travel and payroll for homebound teachers
- Demonstrates and exhibits confidentiality, initiative, creativity and enthusiasm in performing job functions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Secretary, Director, Pupil Services and Health Coordinator
08.2018 - 08.2019
- Perform general secretarial, clerical and accounting duties necessary for the Director of Pupil Services and Coordinator of Health Services
- Set up and maintain files with particular attention to documentation for desegregation purposes
- Using Excel and/or Word, create flyers, charts, programs, pamphlets, etc
- Erify and code data on suspension, referral and expulsion forms prior to entering in eSchool, for the purpose of assisting the Director of Pupil Services in monitoring local school and district discipline data for accuracy
- Complies all data at the end of the school year for the Annual Discipline Summary that is submitted to the Pulaski County Special School District School Board
- Organize and maintain files of student expulsions, coordinate hearings, process appeals, and complete the recommendation for expulsion process
- Compile monthly, quarterly, semester and annual disciplinary summaries and distribute to schools
- Assist with the maintenance and updating of the PCSSD Parent/Student Handbook for Student Conduct and Discipline
- Serves as the recorder at all student recommendation for expulsion hearings and other student disciplinary action meetings
- Attends monthly board meetings, as needed, as the recorder for student disciplinary action appeals
- Maintain a variety of files, documents, and student records for the purpose of documenting and/or providing reliable information relative to student records
- Assist the Assistant Superintendent for Equity and Pupil Services with District-wide registration process
- Ssist in compilation of health and student services data
- Works with the Health Coordinator to collect various end of the year School Nurse reports
- Sorts the various school nurse reports data and prepares the information, in conjunction with the Health Coordinator, for the Annual Health Report Summary that is submitted to the PCSSD School Board
- Ssist in processing messages and incoming and outgoing mail for Coordinator of Health Services and nurses
- Process school health room supplies for individual schools
- Assist in maintaining files for health services
- Articipate in meetings, in-service training, workshops, etc
- For the purpose of conveying and/or gathering information required to perform job functions
- Ssist in troubleshooting problems dealing with eSchool database as needed
- Assist, provide support and serve as a resource person for all registrars in the district as needed
- Nowledgeable Board of Education policies, PCSSD Desegregation Plan, district and school guidelines and regulations and adheres to same
- Amiliar with school procedures and record keeping and the retention requirements of student information
- Organize material and format standards and to verify facts, dates and statistics with appropriate departments/schools.
Office Administration Instructor
Little Rock Job Corps Center, ODLE Management
01.2018 - 08.2018
- Demonstrates and abides by ODLE Core Values and operating principles
- Promotes a positive and desirable atmosphere within the classroom setting to insure maximum student motivation
- Meets SMART Goals established by management every Program Year
- Maintains a high degree of discipline within the classroom setting in order to insure maximum learning
- Instructs on the Office Administration curriculum in accordance with the Job Corps requirements and program specifications
- Counsels and motivates students regarding behavior, training, personal and/or study habits and problems
- Develops and prepares supplemental lessons and recommends curricula changes
- Individualizes the Office Administration curriculum to fit the student’s choice of vocation and maintains contact with vocational counselors and instructors
- Responsible for building and equipment in seeing that security measures are taken and equipment and supplies are cared for
- Repares reports such as student/staff hours, requisitions and monthly student evaluations
- Maintains classroom environment (behavior and surroundings)
- Attends required staff training sessions
- Attends to all aspects of ODLE’s Quality Assurance Plan
- Clearly communicates and consistently models appropriate Career Success Standards (CSS) and employability skills including personal responsibility and computer fluency
- Maintains accountability of staff, students, and property, adheres to safety practices in all areas of responsibility
- Cultivates and maintains a climate on center that is free of harassment, intimidation and disrespect to provide a safe place for staff and students to work and learn.
Human Resource Analyst
Arkansas Department of Career Education
03.2017 - 12.2017
- Effectively applies and uses the Arkansas Administrative Statewide Information System (AASIS), or experience with Systems, Applications and Products (SAP) software programs
- Effective execution and analysis of AASIS payroll functions is required
- Egularly audit payroll and benefit processing transactions to ensure accuracy and compliance with AASIS procedures and employee requests
- Ssess and accurately calculate employee pay histories, garnishments, leave payout for employee separations, and establish and correct leave quotas is required
- Eads, comprehends, analyzes, interprets, and effectively applies federal, state, and agency policies, procedures, and administrative guidelines to facilitate processes, resolve problems, and for audit compliance purposes
- Aintains a working knowledge of current personnel issues or trends, new and updated legislation or statutes, and federal and state policies and procedures
- Eriodically conduct research of federal, state, and other entities to monitor new and updated forms
- Regularly audit completed payroll and personnel transactions to ensure compliance with established federal, state, and agency requirements
- Aintain current knowledge of and the ability to educate employees regarding the Arkansas Teacher’s (ATRS), the Arkansas Public Employee’s (APERS) Retirement Systems, and the Teachers Insurance and Annuity Association (TIAA)
- Rovide technical assistance and management support to the Human Resources Administrator, Personnel Manager, Assistant Personnel Managers, and Agency Supervisors
- Collaborates with management staff and employees to inform and instruct regarding new initiatives, issues, or to resolve problems
- Ay assume a lead role or act as a principal contributor on special projects as directed
- Ollect and analyze data to compile reports as requested
- Generate, analyze data, and submit accurate reports by specified or negotiated deadlines
- Roficient application of EXCEL software to design\format spreadsheets and create accurate formulas
- Competently utilize all Microsoft Office software applications
- Esearch and verify information to provide technical assistance to the public, agency staff, and other entities as directed
- Dentifies and critiques potential problems and recommend cost-effective, feasible solutions that are conducive to resolve issues and achieve desired outcomes.
Administrative Analyst
Arkansas Department of Human Services, Child Care and Early Childhood Education
02.2015 - 02.2017
- Gives general supervision of the work of administrative support staff by prioritizing work assignments, establishing deadlines, and reviewing the work performed to ensure technical accuracy and compliance with established policies
- Aintains daily schedule for director, reviews incoming correspondence, and prepares responses when necessary
- Erves as a departmental representative during interdepartmental meetings, internal projects and cross-departmental meetings
- Repares written correspondence, reports in Excel, PowerPoint presentations of documents that address training, hiring and interdepartmental needs, and the development of operational policies for USDA Child Nutrition Programs
- Uccessfully plans and organizes work, develops and implements office procedure, analyze problems to identify important and key factors and recognize solutions
- Athers information and monitors data and the progressions and status of reports; Maintains log and record of all Provider Audit Sign-on request for federal programs according to Federal and State rules and regulations
- Repares written correspondence and statistical reports for key management based on the needs of the USDA Child Nutrition Programs
- Esponds to inquiries and works closely with internal offices and other Federal agencies concerning applications of program policy, nutrition standards
- Aintained current and accurate log and progress of Freedom of Information Act request (FOIA)
- Nters and maintains weekly working time and annual leave of assigned staff
- Orks in conjunction with division Human Resource representative to ensure that all Family Medical Leave Act (FMLA) and Catastrophic Leave (CAT) are entered and submitted in a timely manner
- Reates Hiring Freeze and Job Vacancy request in Applicant Tracking System; monitors applicant register and coordinates the interview process; complies required paperwork for new hires; assists in completing exit package for retirement and termination
- Rganize and maintains division storage area in compliance with Agency and Division standards
- Ssists with ensuring new staff accommodations are met according to the American Disability Act (ADA)
- Oordinates In-State and Out of State travel for Division Director and staff
- Ssists new employees with becoming familiar with unit policies and DHS standards
Medical Billing Specialist
University Of Arkansas For Medical Sciences, UAMS
07.2002 - 01.2015
- Audited credit balance accounts to determine reason for overpayment and taking appropriate action to correct contractual adjustments and transfer monies
- Processed and refunded monies or initiated the recoupment of payment by 3rd party payers
- Daily entered and balanced refund requests into the patient accounting system and verification of appropriate processing through GL system
- Annual and Electronic posting of refund transactions from the patient account
- Regulatory reporting of credit balance accounts to Medicare and/or other government authorities as appropriate
- Assisted in transitioning from one method of billing systems in to EPIC billing system; assisted staff in understanding and learning how to use EPIC billing system
- Assisted Hospital Billing Cashier in process, auditing and entry of credit card payments
- Knowledgeable and trained to understand the Health Insurance Portability and Accountability Act (HIPPA)
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
Education
Master of Science - Management and Leadership
Western Governor’s University
10.2019 - 05.2021
Bachelor of Arts - English
University of Arkansas At Little Rock
Little Rock, AR 08.2006 - 05.2012
Skills
Document management
Multi-line phone systems
Staff Management
Digital File Management
Keyboarding skills
Meeting support
Payment posting
Supply ordering
Database maintenance
Project support
Schedule Coordination
Office administration
HIPAA guideline compliance
Inter-office communications
Project Management
Medical record security
Customer service support
Bulk filing
Billing statement review
Timeline
Master of Science - Management and Leadership
Western Governor’s University
10.2019 - 05.2021
Secretary to the Director of 504 Services
Pulaski County Special School District
08.2019 - Current
Secretary, Director, Pupil Services and Health Coordinator
08.2018 - 08.2019
Office Administration Instructor
Little Rock Job Corps Center, ODLE Management
01.2018 - 08.2018
Human Resource Analyst
Arkansas Department of Career Education
03.2017 - 12.2017
Administrative Analyst
Arkansas Department of Human Services, Child Care and Early Childhood Education
02.2015 - 02.2017
Bachelor of Arts - English
University of Arkansas At Little Rock
08.2006 - 05.2012
Medical Billing Specialist
University Of Arkansas For Medical Sciences, UAMS
07.2002 - 01.2015