L’sean Baker
Brooklyn
Summary
Luxury retail professional with 5+ years of experience delivering elevated client experiences in high-end environments. Proven in clienteling, relationship building, and sales support through personalized service, proactive outreach, and strong brand knowledge. Collaborative team player with experience supporting visual merchandising, inventory, and store operations.
Overview
5
5
years of professional experience
Work History
Client Advisor
Carmina Shoemaker
New York, NY
09.2023 - Current
- Deliver personalized client experiences through custom orders, product guidance, and proactive follow-up.
- Build and maintain long-term client relationships through consistent outreach, driving repeat business and loyalty.
- Collaborate with international teams to ensure timely fulfillment of special orders.
- Support sales performance through upselling, cross-selling, and promotion awareness to increase ADT and UPT.
- Assist with inventory receiving, allocation, and order tracking.
- Support visual merchandising standards to enhance brand presentation.
Styling Assistant
Bergdorf Goodman
New York, NY
04.2021 - 07.2023
- Prepared curated luxury looks aligned with client preferences and sales objectives.
- Scheduled and supported in-person and virtual client appointments.
- Conducted client outreach to maintain relationships and support repeat business.
- Coordinated special orders with brand partners including Dior, Valentino, Saint Laurent, and Schiaparelli.
- Maintained product knowledge through brand clinics and research.
- Utilized Microsoft Excel, Outlook, Teams, and SharePoint daily.
Education
AAS -
Borough of Manhattan Community College
New York, NYSkills
- Luxury Clienteling
- Relationship Building
- Sales KPIs (ADT, UPT)
- Visual Merchandising
- Inventory & Operations
- Brand Knowledge
- Client Outreach
- Microsoft Office
- Cross-selling techniques
- Client retention strategies
Timeline
Client Advisor
Carmina Shoemaker
09.2023 - Current
Styling Assistant
Bergdorf Goodman
04.2021 - 07.2023
AAS -
Borough of Manhattan Community College