Luca Ciuca
Boca Raton,FL
Summary
Data-driven and detail-oriented individual with a strong foundation in Business Analytics, Organizational Science, and Data Interpretation. Adept at utilizing tools like SQL (Structured Query Language), Python, Tableau, and Excel to extract meaningful insights and support data-driven decision-making. Experienced in analyzing complex data sets to drive business performance and process improvements. Known for strong communication skills and the ability to collaborate with stakeholders to translate business needs into actionable solutions. Passionate about leveraging data to solve problems and optimize organizational outcomes.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Head Food Runner
Boca West Country Club
Boca Raton, Florida
06.2020 - 10.2024
- Optimized food service operations by ensuring efficient order delivery, reducing average wait times by 40%.
- Streamlined kitchen workflow by coordinating orders and expediting service, enhancing operational efficiency.
- Utilized the Point of Sales (POS) system to track order patterns, identify peak demand periods, and improve service forecasting.
- Managed inventory by analyzing stock levels, forecasting replenishment needs, and reducing waste through strategic restocking.
- Improved guest experience by monitoring service times, ensuring prompt table turnover, and maintaining a high standard of cleanliness.
- Provided data-backed insights on customer preferences and order trends, supporting menu optimization and operational adjustments.
Cashier/Coordinator
Wendy’s
Boca Raton, Florida
05.2019 - 12.2019
- Managed transaction data and performed cash handling operations, ensuring 100% accuracy in order processing.
- Analyzed drive-thru efficiency metrics, optimizing order processing speed and accuracy, leading to a reduction in average wait times by 20%.
- Coordinated food preparation and distribution, identifying bottlenecks and implementing workflow improvements to enhance service efficiency.
- Monitored inventory levels, utilizing demand forecasting techniques to reduce stock shortages and minimize waste.
- Ensured compliance with cleanliness and sanitation standards by implementing structured maintenance schedules, improving guest satisfaction scores.
Volunteer
Delray Medical Center
Delray Beach, FL
06.2017 - 08.2018
- Managed inventory distribution by organizing and allocating medical supplies to departments, ensuring optimal stock levels.
- Processed and fulfilled supply requests, tracking order patterns to improve forecasting and reduce shortages.
- Optimized supply chain efficiency by implementing structured delivery schedules, reducing delays in medical supply distribution.
- Maintained accurate records of supply usage, assisting in data collection for inventory management and cost control.
- Supported administrative processes by digitizing paperwork workflows, improving document accessibility for staff.
- Enhanced patient experience by efficiently fulfilling medical supply requests, ensuring timely availability of essential items.
Volunteer
Matteo’s Italian Restaurant
Boca Raton , FL
11.2016 - 01.2017
- Optimized service preparation by ensuring timely setup of roll-ups, glassware, and table settings, reducing setup time by 15%.
- Ensured 100% compliance with service standards by maintaining proper table settings and polished glassware.
- Streamlined event operations by assisting in structured morning and night service setups, improving workflow efficiency.
- Maintained quality control by inspecting table settings, ensuring compliance with service standards.
- Supported operational logistics by coordinating with staff to meet service demands, enhancing overall guest experience.
Education
Master of Science - Business Analytics
Florida Atlantic University
Boca Raton, Florida 08.2024 - 05.2026
BBA - Hospitality And Tourism Management
Florida Atlantic University
Boca Raton, Florida 08.2020 - 08.2024
Skills
- Friendly, positive attitude
- Dependable and responsible
- Teamwork and collaboration
- Computer skills
- Customer service
- Excellent communication
- Verbal communication
- Organization and time management
- Calm under pressure
- Supervision and leadership
Coursework
- Business Communication
- Principles of Marketing
- Operations Management
- Accounting II (Managerial)
- Hospitality Law
- Hospitality Marketing & Revenue Management
Accomplishments
- For a university case study, me and three colleagues analyzed fast-fashion trends for online retail company Shein, and presented our findings through our fictitious company CoreBiz. Through these findings, we had to convince Shein's Board of Directors why the company should transition from a fast-fashion to a slow-fashion retail model. We provided real-world examples concerning improper labor practices, waste sustainability concerns, environmental impact, and legality concerns.
- For my final term project in my Data Management Analysis with Excel course, I analyzed statistical information from 10 hospitals in the South Florida area. These include: average hospital expenses per day, average hospital expenses per admit, 30 day re-admit percentage comparisons, average inpatient length of stay, and average hospital expenses per day trends.
Timeline
Master of Science - Business Analytics
Florida Atlantic University
08.2024 - 05.2026
BBA - Hospitality And Tourism Management
Florida Atlantic University
08.2020 - 08.2024
Head Food Runner
Boca West Country Club
06.2020 - 10.2024
Cashier/Coordinator
Wendy’s
05.2019 - 12.2019
Volunteer
Delray Medical Center
06.2017 - 08.2018
Volunteer
Matteo’s Italian Restaurant
11.2016 - 01.2017
Similar Profiles
Kevin ModianoKevin Modiano
Restaurant Chef at Boca West Country ClubRestaurant Chef at Boca West Country Club
Valentin HristovValentin Hristov
Fine Dining Server at Boca West Country ClubFine Dining Server at Boca West Country Club
Paulo GarciaPaulo Garcia
Waiter at Boca West Country ClubWaiter at Boca West Country Club