Customer Service Lead with expertise in team leadership, employee training, and conflict resolution. Committed to customer satisfaction through effective communication and time management.
Overview
1
1
year of professional experience
Work History
Customer Service Lead
Swig
Brentwood, Tennessee
01.2025 - Current
Led customer service representatives to ensure smooth daily operations and high service quality.
Resolved customer inquiries while ensuring customer satisfaction.
Trained new staff on customer interaction protocols and service standards to enhance team excellence.