Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic
Luca Von Wald

Luca Von Wald

Summary

Customer Service Lead with expertise in team leadership, employee training, and conflict resolution. Committed to customer satisfaction through effective communication and time management.

Overview

1
1
year of professional experience

Work History

Customer Service Lead

Swig
Brentwood, Tennessee
01.2025 - Current
  • Led customer service representatives to ensure smooth daily operations and high service quality.
  • Resolved customer inquiries while ensuring customer satisfaction.
  • Trained new staff on customer interaction protocols and service standards to enhance team excellence.

Education

High School Diploma -

Ravenwood
Brentwood
05-2026

Skills

  • Customer service
  • Customer engagement
  • Sales support
  • Quality assurance
  • Team leadership
  • Employee training
  • Conflict resolution
  • Time management
  • Communication skills

Accomplishments

  • Top Performer, Broadcasting award. (2025)

Timeline

Customer Service Lead

Swig
01.2025 - Current

High School Diploma -

Ravenwood
Luca Von Wald