Lucas A Linder
Elburn,IL
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
12
12
years of professional experience
Work History
Account Management Specialist
Hub Group
Oak Brook, USA
02.2018 - Current
- Primary contact and account manager for top tier accounts (Amazon, Samsung, 3M, Ocean Spray, & others)
- Timely turnover/response to ongoing Customer Inquiries via phone and email
- Process and manage load/shipping requests from Customers (150 to 200 Loads Per Week)
- Coordinate with internal and external stakeholders to schedule pickup and delivery appointments for high value customer goods
- Continuously monitoring on-time performance; in-transit and post-transit
- Relaying any consistent service issues to management and Sales
- Troubleshoot any mitigate issues that may arise through the lifecycle of a load as efficiently as possible
- Provide continuous improvement solutions to Management and Sales to drive customer retention
- Constantly monitor in-rail transit and available container pools to allocate resources to my book of business
- Directly responsible for the retention and growth of $30 million dollars in annual gross revenue
- Proactively source and upsell more volume from my book of business
Sales Support Representative
Adolph Kiefer and Associates
Zion, USA
05.2016 - 10.2017
- Provide ongoing support and issue mitigation for consumers and accounts
- Design, present, and gain approval on proofs for custom swimsuit orders
- Manage the approval and production greenlight process of custom team sales
- Assist with the production and quality control of custom swimsuits and flags
- Assist in the creation and maintenance of custom team websites
- Generate leads via cold calling and emails for sales team
- Maintain Corporate website
Student Ambassador
Carthage College
Kenosha, USA
05.2015 - 08.2015
- Led tours of Carthage’s Campus
- Promoted Carthage College to prospective students
Pool Manager
Chicagoland Pool Management
Lisle, USA
05.2013 - 09.2014
- Managed Pool facilities with direct supervision of lifeguards
Education
Bachelor of Arts - Business Management and Marketing
Carthage College
Kenosha, WI05.2016
Skills
- Microsoft Office Suite
- Adobe Photoshop
- Photography
- E2open Transportation System
- Amazon Carrier Central
- Walmart Retail Link
Timeline
Account Management Specialist
Hub Group
02.2018 - Current
Sales Support Representative
Adolph Kiefer and Associates
05.2016 - 10.2017
Student Ambassador
Carthage College
05.2015 - 08.2015
Pool Manager
Chicagoland Pool Management
05.2013 - 09.2014
Bachelor of Arts - Business Management and Marketing
Carthage College