Lucas Barkmeier
Apple Valley,Minnesota
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Runnings Farm & Fleet
10.2023 - Current
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Implemented and developed customer service training processes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed customer service orders promptly to increase customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier/Customer Service
Kowalski's Market
10.2020 - 08.2022
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelors - Cyber Leadership & Intelligence
Dakota State University
Madison, SD05.2026
Highschool Diploma -
Eden Prairie High School
Eden Prairie, MN06.2022
Skills
- Excellent Customer Service
- Technical Support
- Microsoft Outlook
- Cross-Functional Collaboration
- Supervision and leadership
- Verbal Communication
Certification
- Cybersecurity Certificate
- Network and Telecommunications Administration Certificate
Volunteer Experience
- Feed My Starving Children
- DSU Day of Service
Timeline
Customer Service Representative
Runnings Farm & Fleet
10.2023 - Current
Cashier/Customer Service
Kowalski's Market
10.2020 - 08.2022
Bachelors - Cyber Leadership & Intelligence
Dakota State University
Highschool Diploma -
Eden Prairie High School