Lucas Blair

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Managed portfolio of high-value accounts, ensuring they received exceptional service.

• Expanded client base by identifying and targeting new business opportunities through market research and analysis.
• Used Connectwise and Brightgauge to handle current portfolio and prospective leads.
• Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
• Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.

• Developed and maintained strong relationships with vendors, negotiating favorable terms for clearance product purchases.
• Proactively addressed any potential issues or bottlenecks in the supply chain process, ensuring minimal impact on business operations or customer satisfaction levels.
• Coordinated cross-functional teams to ensure timely delivery of clearance items to customers.

Seasonal role

• Provided expert guidance on plant selection, installation, and care for diverse clientele with varying needs and preferences.
• Assisted in the growth of the company''s client base through effective marketing strategies and positive word-of-mouth referrals.
• Managed a team of skilled landscapers, fostering an environment of teamwork and open communication to deliver exceptional results.
• Developed comprehensive maintenance plans for clients, ensuring long-term health and beauty of their landscapes.

Summer job for when I was going to school.