Summary
Overview
Work History
Education
Skills
Golf
Timeline
Generic

Lucas Crayton

Bridgeport,WV

Summary

Proven track record in enhancing customer service and optimizing contract negotiations, demonstrated during tenure at Bankers Life and Casualty. Excelled in identifying client needs, fostering strong relationships, and promoting positive outcomes. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging skills in schedule management and customer engagement. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

8
8
years of professional experience

Work History

Agent

Bankers Life and Casualty
03.2024 - Current
  • Advised customers about new products and assisted customers in determining best medicare product for needs.
  • Informed clients of policies and procedures.
  • Obtained client information by answering telephone calls.
  • Resolved caller issues quickly and thoroughly.

Assistant Manager

Dicks Sporing Goods
11.2018 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Enviromental Intern

WV Division of Highways
05.2016 - 05.2018

Collected water samples from state drainage areas.

Provided elements of information to improve quality of water drainage.

Inspected state facilities to assure following of rules and regulations.

Education

Bachelor of Science - Exercise Science

Fairmont State University
Fairmont, WV
05.2021

Skills

  • Contract Negotiations
  • Schedule Management
  • Performer Promotion
  • Identifying needs of clients
  • Customer Service

Golf

When Lucas is not hard at work you will be likely to find him on a local golf course with a few buddies enjoying time outside in the sun. Although not the greatest golfer out there the challenge and potential of every shot is what keeps him going.

Timeline

Agent

Bankers Life and Casualty
03.2024 - Current

Assistant Manager

Dicks Sporing Goods
11.2018 - 03.2024

Enviromental Intern

WV Division of Highways
05.2016 - 05.2018

Bachelor of Science - Exercise Science

Fairmont State University
Lucas Crayton