Lucas Fithian

Connect the public to resources under our domain, including childcare, youth and adult sports, in-facility memberships, outdoor and park management etc. while maintaining the integrity and functionality of the Rogers Activity Center building.

• Answered customer telephone calls promptly and appropriately handled needs.
• Maintained clean and organized front desk areas to uphold polished company image.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.