- Gym Workouts
- Team Sports
- Golf
- Learning new cooking techniques and expanding my culinary skills
Lucas Frankart
Kalamazoo,MI - Michigan
Summary
- Business Fundamentals: Learning essential business functions and how they work to provide clients with excellent service.
- Intro to Financial Accounting: Financial reporting for decision-makers outside the organization.
- Managerial or Cost Accounting: accounting information in the planning and decision-making of business organizations.
- Leading in Business Orgs: Provides theoretical knowledge, practical guidelines and skill building exercises that will enhance leadership abilities.
- Organizational Behavior: Study of human behavior in organizations: motivation, teamwork, leadership, change, productivity.
Overview
3
3
years of professional experience
Work History
Line Cook
Houz. Enterprises
09.2024 - 10.2025
- Collaborated with team members to ensure timely meal service during peak hours.
- Adapted quickly to changing menu items and dietary restrictions, ensuring customer satisfaction.
- Trained new kitchen staff on operational procedures and food preparation techniques.
Customer Service Representative
Kalamazoo Growlers
04.2023 - 08.2024
- Assisted customers with inquiries and resolved issues efficiently, enhancing overall satisfaction.
- Collaborated with team members to ensure smooth operations during high-volume events.
- Handled customer feedback effectively, contributing to continuous improvement initiatives.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Finance
Western Michigan University
Kalamazoo, MI12-2028
Skills
- Team collaboration
- Customer service
- Conflict resolution
- Stress management
- Quality control
- Communication skills
- Workflow optimization
- Highly motivated
Interests
Timeline
Line Cook
Houz. Enterprises
09.2024 - 10.2025
Customer Service Representative
Kalamazoo Growlers
04.2023 - 08.2024
Bachelor of Science - Finance
Western Michigan University