Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Freire

Bonita Springs,Florida

Summary

Committed and hardworking Cashier and Customer Service Staff with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Brought experience and product knowledge to exceed revenue goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Publix
07.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Estero High School
Estero, FL
05.2024

Skills

Customer Service

Work Ethic and Integrity

Patience and Empathy

Cleaning and sanitizing

Professionalism and Courtesy

Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Publix
07.2021 - Current

High School Diploma -

Estero High School

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Lucas Freire