Lucas Gideon-Silva
Santa Rosa,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server/Runner
Rosso Pizzeria & Wine Bar
Santa Rosa, CA
08.2025 - Current
- Deliver attentive table service by checking in with guests, answering questions, and addressing needs promptly.
- Support food running by delivering dishes quickly and confirming each order reaches the correct table.
- Maintain clean and organized dining areas by clearing tables, resetting place settings, and restocking service items.
- Coordinate with servers and kitchen staff to keep service moving efficiently during busy meal periods.
Food Court
Costco Wholesale Corp
Santa Rosa, CA
08.2022 - 12.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Food Service Worker
Taco Bell
Santa Rosa, CA
06.2021 - 07.2022
- Managed multiple orders simultaneously without compromising quality, accuracy, or customer service.
- Maintained clean, trash-free workspaces to support productivity and food safety procedures.
- Restocked supplies and prepared additional ingredients during downtime to support inventory replenishment.
- Coordinated with coworkers during peak hours to keep operations smooth and minimize customer wait times.
- Used downtime to prep ingredients and organize the station for expected busy periods.
Education
Maria Carillo High School
Santa Rosa, CASkills
Customer service
Teamwork and collaboration
Problem solving
Time management
Food service operations
Cash handling
Food safety procedures
Order accuracy
Shift coordination
Inventory replenishment
Timeline
Server/Runner
Rosso Pizzeria & Wine Bar
08.2025 - Current
Food Court
Costco Wholesale Corp
08.2022 - 12.2024
Food Service Worker
Taco Bell
06.2021 - 07.2022
Maria Carillo High School