Lucas Grubbs
Chicago
Summary
Dynamic sales professional with a proven track record at Orange Theory, excelling in customer relationship management and sales forecasting. Adept at designing fitness programs and promoting products, I thrive on building strong client relationships and driving results. Committed to delivering exceptional service and operational excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Associate
Orange Theory
Chicago
01.2023 - Current
- Conducted telephone inquiries/follow up calls/customer care calls.
- Assisted in running all 'front of house' fitness studio operations, with a strong focus on premium customer service as well as exceeding sales expectations.
- Maintain, organize, and clean lobby/front desk area.
Manager
Fitness Formula Clubs
Chicago
01.2022 - 01.2023
- Managed all staff during shift ensuring club was running efficiently and all staff breaks are coordinated.
- Assisted members with questions and concerns.
- Maintained and ensured high levels of cleanliness and operational efficiency throughout the club.
Gym Front Desk
Fitness Formula Clubs
Chicago
01.2021 - 01.2023
- Responsible for welcoming all members, guests and prospects into the club.
- Created a great first impression of the club.
- Answered incoming calls professionally.
- Provided a clean, safe and healthy environment for members, guests and co-workers.
Personal Trainer
Fitness Formula Clubs
Chicago
01.2022 - 12.2022
- Evaluated clients' fitness levels and health conditions and built individualized exercise programs.
- Explained safe and proper use of gym equipment and exercises in detail and suggested alternatives if necessary.
- Monitored and built upon progress of clients' fitness levels.
- Built positive and trusting relationships with customers and advised them on how to change nutritional and lifestyle habits as needed.
Packaging Technician
McKee Foods Corporation
Waynesboro
01.2020 - 01.2021
- Ensured both quality and quantity of various products via a line assembly system in tandem with other packaging technicians.
- Monitored and resolved technical and mechanical issues at various points throughout the system.
- Kept charge of timely positional exchanges to maintain steady, efficient workflow among teammates.
Education
National Academy of Sports Medicine -
National Academy of Sports Medicine
01.2021
GED -
01.2007
Skills
- Customer relationship management
- Sales forecasting
- Fitness program design
- Front desk operations
- Product promotion
- Inventory management
Timeline
Sales Associate
Orange Theory
01.2023 - Current
Manager
Fitness Formula Clubs
01.2022 - 01.2023
Personal Trainer
Fitness Formula Clubs
01.2022 - 12.2022
Gym Front Desk
Fitness Formula Clubs
01.2021 - 01.2023
Packaging Technician
McKee Foods Corporation
01.2020 - 01.2021
National Academy of Sports Medicine -
National Academy of Sports Medicine
GED -
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