Lucas Marquez
LAS CRUCES,NM
Summary
As the Founder and Owner of Southwest Kicks, I leveraged my entrepreneurial spirit and keen attention to detail to significantly enhance customer satisfaction and drive revenue growth. My expertise in e-commerce management and relationship building led to the development of robust customer service strategies and efficient operational systems, marking me as a strategic and determined professional in business marketing.
Overview
5
5
years of professional experience
Work History
Business Owner
Southwest Kicks
01.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Mayfield High School
Las Cruces, NM05.2024
Skills
Customer Service
Customer Relations
Attention to Detail
Driven and Determined
Entrepreneurial personality
Relationship Building
Strategic Decision-Making
Professional Networking
Business marketing
Negotiation
E-commerce management
Goal Setting
Accomplishments
- Collaborated with multiple big named rappers with my business which has helped me grow my name and image with my business
- I have also collaborated with influencers, athletes etc.
- Scaled past 6 figures in revenue in just my first year of business
- Made multiple publications describing my business model and my success as a young entrepreneur
Hobie's
Love Golfing and getting out on the course to network with other business owners and creating relationships that could help me grow my own business and lead me to meet tons of like minded individuals.
Timeline
Business Owner
Southwest Kicks
01.2020 - Current
High School Diploma -
Mayfield High School
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