Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Lucas Pak

Fairfax,VA

Summary

Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Energetic Tennis Coach versed in training and development strategies to transform athlete performance. Well-developed communication and problem-solving abilities. Applies cutting-edge coaching and development strategies to cultivate winning athletes.

Overview

3
3
years of professional experience

Work History

Support Specialist

Practice Systems Integrations
01.2020 - 03.2023
  • Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
  • Streamlined support procedures for quicker response times, resulting in higher client retention rates.
  • Collaborated with cross-functional teams to develop and implement effective support strategies.
  • Enhanced user experience by providing comprehensive troubleshooting guidance for various software and hardware systems.

Tennis Coach

International Country Club
01.2021 - 05.2023
  • Enhanced player performance by implementing personalized training programs and providing constructive feedback.
  • Developed strategic game plans for individual players, resulting in improved match outcomes.
  • Organized and managed successful tennis clinics, attracting new clients and increasing the program''s revenue.
  • Improved team dynamics through effective communication and goal-setting sessions, fostering a supportive environment for player growth.

Education

No Degree - N/A

United States Military Academy
West Point, NY

Bachelor of Arts - Finance

New York University
New York, NY
09.2027

High School Diploma -

Chantilly High School
Chantilly, VA
06.2023

Skills

  • Debugging
  • Data Collection
  • Failure Resolution
  • Technical Assistance

Accomplishments

    Rated as a 4-5 star recruit in the class of 2027 for men's tennis all through high school.

    Class 6a men's tennis state champion.

Affiliations

  • Chantilly High School Men's Tennis
  • West Point Men's Tennis
  • New York University Men's Tennis

Timeline

Tennis Coach

International Country Club
01.2021 - 05.2023

Support Specialist

Practice Systems Integrations
01.2020 - 03.2023

No Degree - N/A

United States Military Academy

Bachelor of Arts - Finance

New York University

High School Diploma -

Chantilly High School

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Lucas Pak