Hard-working, reliable and bilingual youth worker looking to obtain a challenging role and an opportunity to learn and help your company reach its goals. Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Mamma Dora's Pizzeria
8016 SW 81st Dr, Miami, FL 33143
10.2023 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Shift Leader/Manager
Robeks Juice and Smoothies
Miami, FL
04.2021 - 09.2023
Responsible for greeting, servicing, and ensuring each guest receives excellent customer service
Must ensure each guest is provided with proper care.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Data Entry Clerk
Two Sisters Bookkeeping
Miami, FL
01.2020 - 12.2020
Provided clerical support
Entered financial data into the company accounting database: QuickBooks Online
Scan and file company records
Operated office machines, such as photocopiers and scanners, facsimile machines and personal computers.
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Part-time Clerk
Krome Auto & Tire Services
Homestead, FL
06.2020 - 08.2020
Responsible for answering telephone, directing calls, and taking messages
Responsible for ordering parts and keeping inventory
Communicated with customers and other individuals to answer questions and explain information.
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL
04.2024
Skills
QuickBooks
Data Entry
Typing
Customer service
Clerical experience
Bookkeeping
Shift management
Accounting
Driving
Merchandising
Food Service
Management
Responsible and Reliable
Good communication skills
Accurate and detailed customer service-oriented
Excellent clerical skills
Strong Work Ethic
Team Management
Inventory control and record keeping
Customer Engagement
Staff Management
Operations Management
Point of Sale (POS) system operation
Passion for customer satisfaction
Supervisory skills
Performance Improvement
Recruitment
Certification
Certified Paint Protection Film Installer, Xpel Certified - August 9,2024
Certified Quickbooks Online, Quickbooks Certified - May 2,2024