Lucas Robinson
Sales
Wooster,OH
Summary
High experience in sales floor helping for an exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Dunhams Sports
Wooster , OH
07.2022 - 12.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Warehouse Associate
Phantom Fireworks
West Salem, OH
06.2022 - 07.2022
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated box or straight trucks and cargo vans.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Sales Associate
Best Buy
Wooster, OH
11.2020 - 06.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor Of Computer Science - Computer Programming
Stark State College
Canton, OH 08.2021 - 12.2022
Bachelor Of Business - Sports Management
Cleveland State University
Cleveland, OH 08.2022 - Current
Skills
Stocking and replenishing
Problem-solving skills
Social perceptiveness
Merchandising understanding
Exceptional customer service
Excellent people skills
Professional demeanor
Multi-tasking strength
Cash Handling
Relationship building
Cash register operation
Sales training
Point of sale operation
Shipment processing
Sales expertise
Timeline
Bachelor Of Business - Sports Management
Cleveland State University
08.2022 - Current
Sales Associate
Dunhams Sports
07.2022 - 12.2023
Warehouse Associate
Phantom Fireworks
06.2022 - 07.2022
Bachelor Of Computer Science - Computer Programming
Stark State College
08.2021 - 12.2022
Sales Associate
Best Buy
11.2020 - 06.2022