Lucas Rodrigues
OH
Summary
Proven leader in security and sales management, adept at driving team compliance and enhancing security protocols at Home Depot. Excelled in strategic planning and relationship building, significantly improving customer loyalty. Skilled in vulnerability assessment and mentoring, showcasing a results-driven approach with a focus on achieving and surpassing goals.
Overview
16
16
years of professional experience
Work History
District Security Manager
Home Depot
03.2017 - Current
- Kept team compliant with security protocols and appearance standards.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
Digital Content Creator
YouTube & Twitch
02.2017 - Current
- Produced high-quality video content that effectively communicated brand messaging and increased viewership | Creating Scripts for reviews and interviews
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Collaborated with marketing team to develop and execute successful digital campaigns | driving lead generation and conversions.
- Created compelling email marketing campaigns to boost open rates| click-throughs, and customer retention.
- Analyzed performance metrics of digital content | identifying areas for improvement and adjusting strategies accordingly.
- Content Creation such as video games | reactions | Vlog | event covering | Interviewing | Working with Sponsors and Partners | Working with Multiple Platforms |
Marketing & Communications
Ebay
08.2019 - 02.2022
- Mentored junior team members in best practices for digital marketing and communications strategies.
- Liaised with university marketing and communications teams to ensure consistent messaging that aligned with institutional goals and effectively targeted prospective students.
- Collaborated with marketing and communications teams to develop impactful messaging that resonated with donors and amplified the organization''s mission through various channels.
- Reinforced multiple brand awareness through product positioning, marketing and communications channels.
- Created effective, strategically-sound and innovative marketing communications plans.
Sales Manager
Saraiva
02.2008 - 06.2016
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Associate of Arts - Civil Engineering & Home Design
Cristo Redentor College
Porto Alegre, RS, Brazil11.2015
Skills
- PowerPoint Excel Word Outlook Camtasia Adobe Photoshop Audacity Video Editing Desktop Support
- Project Management Marketing Sales Specialist Research Computer Literacy Critical Thinking Multitasking Campaign Setup Build connections
- Organization Skills Scheduling Public Speaking Report Writing Employee Relations Negotiation Skills Costumer Service
- Security Team Management Loss Prevention Expertise Safety & Security Regulations Fraud Prevention Incident Reports Asset Protection Video Analytics
- English, Portuguese, Spanish - All Proficiency or above
Timeline
Marketing & Communications
Ebay
08.2019 - 02.2022
District Security Manager
Home Depot
03.2017 - Current
Digital Content Creator
YouTube & Twitch
02.2017 - Current
Sales Manager
Saraiva
02.2008 - 06.2016
Associate of Arts - Civil Engineering & Home Design
Cristo Redentor College
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