Lucas Sterbenz
New Era
Summary
In the years that I have had the privilege working in this industry, I have learned to better manage the projects that I have been assigned. Also have gained a great deal of experience in being able to communicate with customers, boundary partners as to what is needed to succeed with the task at hand. Having the ability to Mentor and Train new Technicians has greatly developed my ability to see a process in different ways to be able to explain it to a new technician.
I am a fast learner that is always willing to tackle new Challenges. I can manage projects successfully while paying attention to time constraints and attention to detail.
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
11
11
years of professional experience
Work History
Field Technician VI
Charter Communications
Grand Haven
04.2015 - Current
- Starting out as a Field Technician I In Big Rapids I was able to start learning the processes as a new Technician in the industry technician.
- Having many skilled individuals to learn from was a big part in my ability to learn as many aspects of this profession as possible.
- Getting the Chance to be a mentor and to train new technicians the Proper way to be successful with this career.
- Working my way up to FT VI I have gained vast experiences from the technical side of this position to the communication side.
- Getting to Communicate and work with Boundary partners to succeed at the tasks at hand.
Seasonal Park manager
Mecosta County Parks
Big Rapids
06.2014 - 11.2014
- Manage and Enforce the Park Rules.
- Register new, returning campers to the campground.
- Keep the Campground clean and mowed as well as any other tasks that needed to be completed to keep the campground running.
Education
Certificate of Completion - Construction Technology
Gogebic Community College
Ironwood, MIHigh School Diploma -
Baraga High School
Baraga, MISkills
- Equipment maintenance
- Network troubleshooting
- Technical documentation
- Field survey
- Customer service
- Project management
- Team building
- Employee training
- Time management
- Effective communication
- Problem solving
- Safety compliance
- Conflict resolution
- System configuration
- Cable pulling
- Workplace safety
- Quality assurance controls
- Technical support
- Equipment installation
- Field operations
- Hardware and software installation
- Preventative maintenance
- Diagnostic testing
Timeline
Field Technician VI
Charter Communications
04.2015 - Current
Seasonal Park manager
Mecosta County Parks
06.2014 - 11.2014
Certificate of Completion - Construction Technology
Gogebic Community College
High School Diploma -
Baraga High School