Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Walsh

Norridgewock,ME

Summary

Accomplished Social Media Specialist with proven success in driving innovation and early adoption of emerging technologies and platforms. Expert in managing relationships with high-profile clients and translating marketing and social media needs into results-driven strategies.

Overview

24
24
years of professional experience

Work History

Social Media Specialist

T-Mobile USA
03.2017 - Current
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
  • Increased customer engagement through social media.
  • Managed social media accounts for over 20 clients per day, generating interest for existing and upcoming product or service releases.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics for both print and online use.
  • Wrote succinct, accurate, intelligent and creative copy to drive traffic to brand websites.
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses
  • Increased customer engagement through social media

Customer Service & Sales Senior Representative

T-Mobile USA
12.2007 - 03.2017
  • Trending Statistics
  • Coach and Develop Representatives to improve performance
  • Leverage relationships to give beneficial feedback
  • Reference Contact Information: Patrick Mathias, 207-660-8629

Recruiter

Army National Guard ME
12.2006 - 12.2007
  • Posted adverts with open job positions on various job boards and social media platforms.
  • Identified potential prospects through referrals, cold calling, job websites and career fairs.
  • Negotiated salaries with candidates and provided counter-offers to determine win-win solutions.
  • Managed over 30 candidates throughout hiring process by conducting interviews and background checks and coordinating training.

Recruiter

United States Marine Corps
04.2005 - 12.2006
  • Interviewed potential candidates / Presentations at Schools and Job Fairs / Ran Delayed Entry Program.
  • Conducted 20 phone interviews per week to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Collaborated with hiring managers to understand job requirements and expectations.

Machinist

Brewer Automotive Components
01.2004 - 04.2005
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Manually set up machinery, lathes, and grinders.
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.

SHF Radio Technician

United States Marine Corps
11.1999 - 01.2004
  • Repaired Microwave Radio Systems
  • Performed Preventive Maintenance
  • Maintained Computer Network Systems

Education

Army National Guard Recruiter School
North Little Rock, AR
01.2007

Marine Corps Recruiter Course
San Diego, CA
05.2005

Husson College
01.2005

Marine Corps Multichannel Equipment Repair Course
Twentynine Palms, CA
02.2001

Marine Corps Basic Electronics Course
Twentynine Palms, CA
07.2000

Marine Corp Boot Camp
Parris Island, SC
02.2000

Western New England College
05.1998

Madison Area Memorial High School
01.1997

Skills

  • Content Optimization
  • Project Management
  • Product Knowledge
  • Brand Management
  • Customer Inquiries
  • Professionalism
  • Reporting and Metrics
  • Account Management
  • Social Media Management
  • Social Media and Promotions
  • Social Media Strategy

Timeline

Social Media Specialist

T-Mobile USA
03.2017 - Current

Customer Service & Sales Senior Representative

T-Mobile USA
12.2007 - 03.2017

Recruiter

Army National Guard ME
12.2006 - 12.2007

Recruiter

United States Marine Corps
04.2005 - 12.2006

Machinist

Brewer Automotive Components
01.2004 - 04.2005

SHF Radio Technician

United States Marine Corps
11.1999 - 01.2004

Army National Guard Recruiter School

Marine Corps Recruiter Course

Husson College

Marine Corps Multichannel Equipment Repair Course

Marine Corps Basic Electronics Course

Marine Corp Boot Camp

Western New England College

Madison Area Memorial High School

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Lucas Walsh