Lucas White
Rye,NY
Summary
Dynamic professional with extensive experience at Rye Racquet Club, excelling in roles from Front Desk Receptionist to being an Junior Tennis Pro. Demonstrated expertise in customer service and both working and coaching with children, enhancing client satisfaction and engagement. Skilled in reservation booking and fostering teamwork, adept at creating organized, welcoming environments. Proven ability to multitask and resolve problems efficiently, driving positive outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Rye Racquet Club
Harrison, NY
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled and coordinated appointments accurately, such as private lessons, court rentals, and adding customers into various programs via reservation software
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Overlooked and collected fees and payments
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained and overlooked facilities using security cameras
- Proactively organize and clean the facilities
Junior Tennis Pro
Rye Racquet Club
Harrison, NY
06.2021 - Current
- Coached groups of children in the 4-12 years old age group, teaching basic racquet skills, sportsmanship, and occupied them throughout seasonal sessions and during summer camp program
- Collaborated with cooperating staff to prepare activities and drills for group lessons
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Laborer
Rye Racquet Club
Harrison, NY
05.2021 - 08.2023
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved equipment to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Prepared courts by setting up equipments, necessary for lessons, activates, and safety precautions .
- Maintained organized and clean work areas at all times on job sites.
- Organized equipment to supply team members.
Education
No Degree - Earth & Environmental Science
Boston University
Boston, MA05.2027
High School Diploma -
Rye High School
Rye, NY06.2023
No Degree - Economics And Business
Columbia University in The City of New York
New York, NY08.2022
Skills
Teamwork and Collaboration
Flexible and Adaptable
Customer Service and Satisfaction
Dependable and Responsible
Organization and Time Management
Computer Skills
Reservation Booking and Scheduling
Multitasking Abilities
Teaching and Working with Children
Tennis Coaching and Development
Calm Under Pressure
Problem Resolution
Additional Information
Volunteering:
Laborer | Friends of Rye Nature Center
June 2022 - Aug 2022 | 3 mos
Environment
- Maintained and landscaped various sections of the nature center, which included creating paths, preserving areas and gardens
Laborer | YMCA
May 2022 | 1 mo
Children
- Organized and prepared communal events
Languages
English
Native or Bilingual
Japanese
Limited Working
Affiliations
- Theta Chi Fraternity of Boston University
Timeline
Front Desk Receptionist
Rye Racquet Club
05.2023 - Current
Junior Tennis Pro
Rye Racquet Club
06.2021 - Current
Laborer
Rye Racquet Club
05.2021 - 08.2023
No Degree - Earth & Environmental Science
Boston University
High School Diploma -
Rye High School
No Degree - Economics And Business
Columbia University in The City of New York