Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Whitmoyer

Swedesboro,NJ

Summary

Dedicated customer service professional skilled in active listening, critical thinking, and product promotion. Proven ability to process transactions accurately and resolve customer complaints, contributing to overall satisfaction and loyalty. Ready to enhance customer experiences and support business growth.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Liquor Mart & Wine Shoppe
Swedesboro, NJ
10.2023 - 12.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately and efficiently using POS systems.
  • Maintained knowledge of inventory to provide relevant recommendations and support.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.
  • Educated customers on promotions and events to drive engagement and sales.
  • Monitored stock levels, reporting discrepancies to management for timely replenishment.
  • Delivered prompt service to prioritize customer needs.

Cashier

Bottos Italian Market
Swedesboro, NJ
08.2022 - 10.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in selecting products and provided recommendations based on preferences.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions accurately while ensuring compliance with company policies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained accurate cash drawer balance throughout shifts.

Volunteer

HEADstrong Lacrosse
Swedesboro, NJ
2020 - 2022
  • Assisted in organizing and executing lacrosse events, enhancing participant engagement and satisfaction.
  • Supported outreach initiatives to recruit new players, contributing to community engagement efforts.

Education

Bachelor of Science - Business

University of South Carolina
Columbia, SC
08-2028

Bachelor of Science - Finance

University of Marymount
Arlington, VA
08-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Product knowledge
  • Product sales
  • Store maintenance
  • Product promotion

Timeline

Customer Service Representative

Liquor Mart & Wine Shoppe
10.2023 - 12.2026

Cashier

Bottos Italian Market
08.2022 - 10.2023

Volunteer

HEADstrong Lacrosse
2020 - 2022

Bachelor of Science - Business

University of South Carolina

Bachelor of Science - Finance

University of Marymount